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Novotel Newcastle Airport

3.0 of 5
Ponteland Road | Kenton, NE3 3HZ, England
Hotel amenities
4.0 of 5 stars 184 Reviews
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184 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Car park(5)
  • Helpful staff(3)
  • Sofa bed(3)
  • Rooms are clean(3)
Traveller rating
    43
    75
    37
    17
    12
Only show reviews for Family (44) | Couples (60) | Business (42)
Date Rating
FoodAndArt
Cheshire
Contributor
14 reviews
3 helpful votes
4 of 5 stars Reviewed 18 February 2012 NEW

The hotel was fairly quiet, restaurant closed. We struggled with the rooms but the staff were extremely helpful in providing us with a "superior grade" room. In my eyes it was a standard room and the standard rooms are not good enough. We ate in the hotel and the food was very good. The barmaid/ waitress was excellent. The speed... More

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bryan r
dunfermline
2 reviews
2 helpful votes
3 of 5 stars Reviewed 17 February 2012 NEW

shared a twin room with work colleague and for the price of £250 for 4 nights it wasn't bad value. it was reasonably clean and comfortable,a bit overpriced for food and drink and £5 to park in the carpark at the hotel. my only complaint was that they advertised they had smoking rooms and a gymnasium of which they had... More

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GUESTUSA45963
Las Vegas, Nevada
1 review
3 of 5 stars Reviewed 15 February 2012 NEW

Booked for 1 night for Valentines day with my partner. Personally, from the outside Novotel Newcastle looks rather shabby, old and resembles and old persons home or a psychiatric unit. This thought changed pretty damn sharpish when I walked through the door. Well organised, very clean and tidy, extremely modern. Very posh. Was greeted by a friendly young chap who... More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
17 February 2012

Thank you for your comments relating to review of your stay during Valentines day. I am delighted to hear that you were happy with our customer services and the product . I note your comments relating the prices of the of food and drink is expensive, we are considering to have a less expensive menus on the weekends. Look forward... More

yidarmy
chelmsford
Contributor
19 reviews
11 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW

We have been travelling back and forth to Newcastle monthly for the last 4 monts due to family reasons. I must say that this is by far the best of all of the airport hotels we have stayed in. Light, airmy and comfortable bar, lovely rooms with beautiful bathrooms and room service which was well priced and excellent standard. If... More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
17 February 2012

Thank you very much for your comments on your recent stays with us. I am very delighted to hear that you have enjoyed our customer service and the product. I assure that you will enjoy your further stays with us and we will provide great services. Looking forward to welcoming you back. More

hansardtony
Birmingham U.K
Senior Contributor
34 reviews
14 helpful votes
4 of 5 stars Reviewed 6 February 2012

Stayed for just one night prior to a football match. Good Leisure facilities. Large renovated bedrooms with excellent bathrooms and seperate toilet. Nice warm hotel on a very snowy day.Good breakfasts and overall good value for money. More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
7 February 2012

Thanks for posting your review. Great comments and feedback. Delighted you enjoyed your stay and look forward to welcoming you back. More

Steve G
Durham, United Kingdom
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 30 January 2012

One day conference with a great lunch. Staff most obliging an friendly. Room suited all needs and breakout space for refreshments was at the side with restaurant around the corner. Easy access via A1 without having to touch Newcastle itself. Lots of parking space and fee within inference cost was a welcome bonus. Have attended other conferences and meetings at... More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
7 February 2012

Thanks for the feedback on your conference visit. I am delighted to hear all went well and suited your needs. The hotel does specialise in providing conference services and the location and parking work well for the conference guest, as you say, without having to tackle the city. Many thanks again and hope to welcome you back. More

Ian J
Warrington, United Kingdom
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 30 January 2012

I stayed for night at this hotel on January 25th. Hotels do not normally welcome rugby teams, but the Novotel were pleased to see 22 15 year old players, coaches and supporters. We had a competitive group rate for our rooms, and breakfast was included [and was excellent]. The rooms were basic, but clean and tidy. The attitude of the... More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
7 February 2012

Many thanks for placing your review. we certainly do welcome groups and I am very pleased that the hotel and team provided you with a good stay. Thanks also for your comments relating to the price of the internet - it is important tp receive feedback. Hope to welcome you and the players back soon. More

gtmus2002uk
Newcastle
Contributor
13 reviews
5 of 5 stars Reviewed 23 January 2012

We've never stayed in a Novotel, so I wasn't sure what to expect - we've stayed in ibis hotels, which are the cheaper brand of the chain, so it was nice to see that all of the good parts were maintained with extras added. We used a deal from booking.com, which turned out to be great value! When we arrived... More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
25 January 2012

Many thanks for posting your review following your recent stay and the comments included. Look forward to welcoming you back soon. More

sean.taylor
London
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 22 January 2012

We stayed here for the Great North Run last year. The location is excellent for those flying in.The breakfast was great. As always the only rather annoying thing is the price hike because of the event. But this seems to be the norm everywhere! The guy's on the shuttle service are extremely friendly and helpful. More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
25 January 2012

Thanks for your comments relating to review of your stay during the Great North Run. This is a particularly hectic time for the whole city, and yes, prices are naturally high for the period. I am confident that you will find this across the whole North East region for this event. Look forward to welcoming you back. More

Posted by an Accorhotels.com traveller
Vancouver, British Columbia, Canada
4 of 5 stars Reviewed 19 January 2012

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
23 January 2012

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Novotel Newcastle Airport Also Known As

  • Novotel Hotel Newcastle Airport
  • Novotel Newcastle Upon Tyne
  • Novotel Newcastle
  • Newcastle Upon Tyne Novotel
Address: Ponteland Road | Kenton, NE3 3HZ, England

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Novotel Newcastle Airport
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