The hotel was located in an ideal place for our stop from the airport. Breakfast was value for money as we were very hungry for some English food. The bedroom was clean and exceded our expectations. The staff were very helpful and polite. Would definately recommend to a friend or family member. more

Just returned today from holiday and waited for over an hour in a freezing bus shelter with two other couples waiting for pick up, despite 5 calls between us to hotel and promises that the transport was on its way. Challenged the hotel when i eventually got there to be told a pack of lies. Steer clear of this place,... more

Myself and spouse had an overnight stay with evening meal and breakfast at Novotel Newcastle Airport during September, we thoroughly enjoyed every moment! Our room was of the highest standard in both the decor and cleanliness, our evening meal on the night of our arrival was most appetising, the service was faultless as the staff were most attentive and very... more

We booked the Novotel at Newcastle so that following the Great North Run, so that we could stay overnight and then leave our car for the week and fly out to Gran Canaria on the Monday morning. The hotel is clean and modern, and the room was great although we could not open the window to get any air into... more

Not much to say on this one....rooms were to be expected for this chain. Breakfast was of good selection of hot and cold buffet. Leasure area excellent for use to relax when on trip. Good airport shuttle links but not recommended for access to city center. more

Stayed here as an extra night to our holiday in Northumberland. We booked a family room and it was all ready when we arrived. Check in was a bit chaotic as a coach party had just checked in and room allocation had gone wrong. Disappointed to have to pay for parking. It is an out of town site so I... more

I booked this hotel as i was flying from newcastle early in the morning with my young family we payed extra to go with this hotel as we were told that we could park our car for 2 weeks and stay for one night they tane our flight details and told us that a bus would be waiting on us... more

My 20 year old daughter treated myself and friend to a night in Newcastle for my birthday. Very disappointed in room, not what she had booked for the 3 of us, should have been queen size bed and superior room - it was not, they had put out a sofa bed which was like an old metal hospital bed with... more

I came to Newcastle to visit a friend for one day before going to Dublin, and picked this location because they offered a free airport shuttle. I feel really bad for the other person who had to endure the stag and hen party, as I had a very relaxing stay. When I checked in at 2 pm, my room on... more