January 16th We booked this hotel through a travel agent and when we read the reviews later we were dreading the stay but to all the complainers out there, what exactly do you want from a hotel. We were greeted by a pleasant and very helpful receptionist who asked if we wanted smoking or non smoking, did we want an... more

We have just returned from Newcastle and 3 of us all lads stayed over there had been a Sunderland AFC game the day before, why I booked this hotel was because we were on a 0755 flight this morning and needed some where close to the airport. This is the first good thing about the hotel it’s a very short... more

We booked a park and stay package because we had a late flight back to Newcastle. The extra cost to stay overnight is not much more than the cost of parking the car for a fortnight. The room was very small and basic but it was clean and comfortable. We checked in at about 1am and check in was very... more

I stayed here for one night in advance of an early meeting the next day outside of Newcastle. I arrived and met a lovely girl at reception who sorted out my room key and bill in about 120 seconds. My room was quite warm when I walked in due to the radiator piping. I opened the window and that improved... more

We booked this hotel directly with the Britannia Website and upon arrival in the dark!! the hotel seemed fine and the reception staff pleasant and helpful. However upon arrival at our room, we discovered we had been given a smoking room. We immediately returned downstairs to reception and advised them that we could not sleep in a room which smelt... more

Impossible to park your car safely, never seen so many cars crammed into every little space available, amazed my car was undamaged on return. Hotel has a good location which is the only good thing that can said for it. Desperately in need of renovation and has been for about 20years by the looks of it. Tiny rooms also last... more

we got fedrised.i dont understand what everoyones problem is.the hotel was amazing and right next to the met-ro!! we almost got kicked out so fair play that we didnt!!safe safe.defo guna b back!!perfect for gettin a bit tipsy shall we say!!lol.safe for all the mints!!!xxxxx and shampoo.yeh boi.lolxxxxx more

As we had an early morning flight we decided to book this hotel which is literally only a couple of minutes from the airport. We booked a family room in May of this year but when we arrived we were told we will have to put another bed into your room for your son. When I confirmed that I had... more

We stayed here the night before an early morning flight and because we were getting a reasonable deal for long stay parking. First impressions of the reception area were okay but we were disappointed with our room. Basically the rooms are in desperate need of full refurbishment as they have seen better days. We did get a decent sleep and... more