Stayed at this hotel as part of a park and fly package which was admittedly inexpensive but oh dear what a start to a holiday! The room was dismal and depressing but the restaurant served a passable meal and service was good. The bar was brightly lit and uninviting so we gave it a miss. There is nothing around but... more

Like many others before us, we only stayed here for one night and took advantage of the car-parking offer. Like many others, we won't be back. Their website describes the hotel as "A modern hotel in Newcastle," and "..offers 99 en-suite bedrooms, all tastefully furnished and decorated with modern facilities." Whoever does their marketing is stretching the truth a little.... more

We stayed 1 night at this hotel, and only as we were going on holiday and were leaving the car there! Everyone else must use it to leave their cars too as we had to hunt to find a space! The staff were pleasant and check in went smoothly. The room was awful...dull, dirty, in need of a total refit.........and... more

Firstly location is excellent, 3mins walk from the airport terminal, the conference facilities are clean, well laid out and well equipped and full wifi is available so no complaints there.The staff are just about plesant and the food is suprisingly not too bad. However, the bedrooms are grotty, looking like they are seriously in need of an upgrade; a tiny... more

Had previously booked the room on line. Arrived late...after 11pm....had a friendly reception.....was shown to my room and was given the offer of having breakfast the next morning at half the price if i paid immediately...gratefully accepted...and the full english breakfast buffet the next morning was fine. The room was clean and comfortable with everything i required for my one... more

i stayed at this hotel for 1 night in October with work and about 40 of use were staying at the hotel. The hotel was OK but personaly would not recomend it to my friends to stay at the hotel. The outside of the hotel is run down and in bad need of a make over. The size of the... more

had an early flight so decided to stay here, wish we had just stayed at home! room was tired, bed was uncomfortable. had an early morning call and couldnt knock the phone off! we ate in the restaurant... omg! food was horrible. the menu was very liminted and boring. for starters we had prawns, there was no sauce, just boring... more

4 adults 1 child never again will i stay at this hotel, it was dirty and in need an upgrade bar area was dirty pool table a mess rooms freezing no heating? only good thing about it is distance to airport. more

The only plus factor for this hotel is the location and free parking. The staff are "jobs worth" and have no interest in your custom, just the rules. Its a tired hotel that would close but for its location next to the airport. Given the location they could try harder with the revenue the location privides. more