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Copthorne Hotel Newcastle


Copthorne Hotel Newcastle
Hotel class 3 of 5
The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
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Traveller Reviews

61% Do not recommend
3.0 of 5 stars 90 reviews
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By trip type
All (90)
[ Date ] [ Rating ]
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4 of 5 stars
S.Yorks
3 Jul 2009 | Trip type: Family

We loved "playing at being at work" on thurs & fri. The pool has a large shallow end ideal for little kids.(Usually there was only one other guest in the pool). Swimming in this warm water while gazing at the Tyne just 25 meters away was "like a dream." The robes and towels were good. Rooms are a good size... more

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5 of 5 stars
Cotswolds
18 Jun 2009 | Trip type: Business

Made to feel welcome from start to finish - nothing is to much trouble. This hotel does everything it can to make your stay comfortable and a success. Accompanied on this trip by my wife and young daughter - the hotel arranged for a room overlooking the river, which was slightly larger to accommodate my daughters cot. Loui and Taz... more

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2 of 5 stars
Newcastle, UK
10 Jun 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Traveled to The Copthorne for a meeting, but didn't actually stay there. Monday morning so long queue of people checking in, which is absolutely fine. When asking where the particular conference room was that I needed to head to, the lady at the desk simply shrugged her shoulder - "I think you lot are over there - go and sit... more

Management response from
CopthorneNewcastle, P.A. to General Manager

Thank you for taking the time to write a review about our hotel. We were concerned to hear your comments but can assure you that these have been addressed. It is through comments such as yours that we are able to constantly review and make improvements. Thank you once again.

Not Great
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2 of 5 stars
England
21 Apr 2009 | Trip type: Friends getaway
1/1 found this review helpful

Perfect location for the City however rooms tired and service slow - this Hotel requires upgrading more

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3 of 5 stars
Glasgow
8 Apr 2009 | Trip type: Friends getaway
1/1 found this review helpful

I stayed in the Copthorne Hotel, Newcastle in December 2008 with friends. It's a 4* hotel and is very nice really. I would say that I've stayed in other hotels of the same rating that are more "luxurious". We paid £140 for a twin room b & b - expensive for what we got, presumably because it was a Saturday... more

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3 of 5 stars
newcastle
30 Mar 2009 | Trip type: Couples
2/2 found this review helpful

me and my boyfriend stayed here for a romantic night. i paid £202 for a queen suite and was absolutly mortified the bath robes we were promised were no were to be seen. the river and bridge views turned out to be the oil factory over the water. the bathroom was appaling dirty tiles and the plug was broke and... more

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4 of 5 stars
Great Yarmouth
28 Mar 2009 | Trip type: Business
0/1 found this review helpful

All bedrooms have a view over the river and are spacious and well presented. A couple on each floor only have a side view. The swimming pool is not for the image conscious as everyone walking past the hotel on the riverside can see you. Facilities however are excellent. The one bugbear is that you have to walk up stairs... more

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2 of 5 stars
London, UK
19 Mar 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

Lets be honest - this hotel needs updating badly. It was like going back to the late 80s. Large bulky TV, (Expensive) pay movies on a loop, dial up internet only, very very expensive phone charges, old bathrooms etc. and I'm sorry, just NOT worth the money. The lack of high speed internet access is astonishing. Please would the Copthorne... more

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3 of 5 stars
London
2 Mar 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I probably wouldn't expect so much but this place is £2 over our standard hotel room price limit (so yes I paid £2 of my own money to stay here). The location is fine with nice enough views of the famous river & bridges. The noise from the adjacent rail bridge was minimal. The room was huge - another place... more

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3 of 5 stars
uk
20 Jan 2009 | Trip type: Business
1/1 found this review helpful

I stayed at the Copthorne hotel in January 2009 for business in room 205. Having read reviews on here for the hotel it was not my first choice but as others were fully booked up I decided to try this one. The hotel is well located on the quay front, near the bridges and virtually across the water from the... more

Management response from
CopthorneNewcastle, P.A. to General Manager

Thank you for taking the time to review our hotel. Your feedback is very much appreciated and we hope to have the opportunity of welcoming you back again in the future.

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Copthorne Hotel Newcastle Address

The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Newcastle-upon-Tyne hotels Copthorne Hotel Newcastle
3.0/5.0
90