Asked for a quiet room at check in and was allocated 413. It's on the side of the hotel so doesn't have a full view of the river, but I didn't mind and it was certainly very quiet. It was also a very large twin room, so I was perfectly happy. Receptionist was extremely helful and very polite. Room was... more

We had a perfect stay!! Lovely room, lovely staff and a lovely view of the Tyne. Only minus point was breakfast wasn't very well pointed out, which didn't impact on our stay at all. The sausages with breakfast were by far the best sausages I have ever had! Totally the opposite of everything at Manchester deansgate Hilton a few weeks... more

Went to stay in Newcastle for weekend, great city for shopping and getting around. Copthorne situated by waterside great base, 10 minute walk to city centre, lovely stroll in evening to easy reach bars and restaurants if thats what you want. We stayed 2nd night in and ate in hotel great food also. Staff very friendly and helpful. Rooms clean,... more

I stayed in the Copthorne with a group of colleagues on business; we primarily chose the Hotel based on its location. On entering my room I noticed it was quite cold and that the heating controls were in fact not working. I reported this to reception and was told an effort would be made to repair it. Nothing happened and... more

I stayed 2 nights as a business traveller and jave to say my experience was not brilliant. The annoying thing is that all of the negatives are easily put right but whn you travel for business you just want no hassle and no waste of time. Main issues of concern: On arrival car park barrier is fixed open - security... more

Arrived at the copthorne at 3.35 pm after 4 hours travelling our room wasnt yet ready,so we went into the bar to get something to eat, i ordered club sandwich and my husband ordered a burger 1 tea and 1 coffee after 30 minutes the food arrived,we asked where our beverages was and he said he had forgot them,so far... more

We stayed at this hotel for three nights over Christmas and found the welcome, helpfulness and general cheerfulness of the staff to be brilliant. We have absolutely no complaints about the staff with one possible exception. Where we have minor complaints, however, are with the facilities and, I suspect, whoever made up the rota in the kitchens on Boxing Day... more

We moved from Newcastle to cumbria 5 years ago, then the copthorne had a very good reputation, that is why we booked this hotel when we decided to visit Newcastle with some of our new cumbrian friends. Although the rooms were large I definately agree with other reviews that state that the rooms are dated. We had a suite the... more

Stayed over with family for an event at the hotel had a really good time and the staff made my daughter feel very welcome. Comfortable room and good view of the river. Would recommend my friends to stay here. more