A tired and bleak hotel miles from the city centre. Its only benefit is that it is near the airport. The first room I had had a broken TV and mould in the bathroom as well as off white towels. When moved, the next room was a bit better but still had mould and hairs in the bath. Quiet enough,... more

The general standard of the rooms/hotel was ok and the staff seemed friendly however as we were only staying there for somewhere to sleep and we had 2 big complaints. Firstly the room was freezing cold and there is only a rather ineffective (and noisy) heating system in the room which took 24hrs to heat up the room to an... more

Holiday Inn Seaton Burn Newcastle Upon Tyne is a nice hotel at a fair price (booked via Holiday Inn website). The rooms are nice and the beds are comfortable. We have stayed here before (and will again I am sure) but this was the first time we had ever had a bar meal - just don't do it ! Very... more

Generously sized room with excellent but very noisy air conditioning and a comfortable bed. Didn't try the pool. Arrive at about 7:15pm and asked for a table in the restaurant and were offered 9:30pm. The bar was smokey so the idea of a pre-dinner drink did not appeal. The meal itself was an acceptable carvery, but the service, whilst friendly... more

I have just returned from a 02night stay at this hotel and I can honestly say that I have never experienced such a high level of customer service in a hotel. We enjoyed the cavery on our first evening which was great value for money as the food was hot, fresh and as it was buffet style you could have... more

We stayed for one night at the Holiday Inn Seaton Burn whilst visiting a friend in the area. On balance the experience wasn't great, but did have some redeeming points! The reception staff were very pleasant, the room was large and the location was perfect for us as we didn't want to be in the centre of town. Our friends... more

As a Priority Club member I tend to look at the IC hotel group first in Europe when visiting a location (OK they have got me hooked because it often works for me in terms of where I visit... although I also stay at other independents and chains too). But the points promos and internet booking deals are very attractive.... more

Stayed here on business with 2 colleagues for one night. We had some initial problems with our rooms - we had requested and were given non-smoking rooms, but one was obviously full of smoke and had been recently occupied, another was filthy and we couldn't gain access to the third. All of these issues were promptly sorted out by the... more

I stayed here with my partner, Jason, for two nights and used it as our base to see the sights of Northumberland. It's just off the A1 so was very easy to find, yet there was no noise audible from the traffic. The hotel is a little way out of central Newcastle, but we didn't mind as it is only... more