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County Hotel, Newcastle

3.5 of 5
Neville Street, NE1 5DF, England
Hotel amenities
4.0 of 5 stars 188 Reviews
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188 reviews from our community

What travellers say about this hotel
  • Train station(9)
  • Buffet style(3)
  • Staff were friendly(3)
  • Great Hotel(3)
  • Thistle Hotel(3)
Traveller rating
    45
    49
    39
    29
    26
Only show reviews for Family (13) | Couples (48) | Business (73)
Date Rating
jacfisher
cumbria
Senior Reviewer
6 reviews
4 of 5 stars Reviewed 20 February 2012 NEW

We stayed at the County Hotel for one night and got an excellent rate of £40.00 for a double room through ebookers. The room was on the small side but perfectly adequate for us for one night as it had everything we needed including tea/coffee making facilities with complimentary biscuits. Also both bedroom and bathroom were very clean. Bed was... More

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juliecraig
Belfast, United Kingdom
Contributor
11 reviews
13 helpful votes
3 of 5 stars Reviewed 19 February 2012 NEW

We are just back from a weekend stay at the County Hotel in Newcastle.The location was great, which was mainly why we picked here.The reception area is lovely but the rooms are tiny,ours overlooked Central Station (312) which was lovely.We had a few drinks in the hotel bar, but there's no atmosphere, or people and its so expensive( for Newcastle)... More

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Rodders546
West Malling, United Kingdom
Senior Reviewer
8 reviews
3 helpful votes
2 of 5 stars Reviewed 12 February 2012

First impressions of the hotel are good with a smart reception area and trendy bar. But then things go downhill fast. My room was small; alternately hot or cold, but never right; the bathroom was pretty grim and everything felt a good few years past it's best. It was not an environment in which I would have wished to have... More

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PAW72
Edinburgh, United Kingdom
Senior Contributor
24 reviews
8 helpful votes
3 of 5 stars Reviewed 9 February 2012

Small room (only just bale to class as a double) tiny bathroom. No view at all (frosted glass window that was painted open - looked out onto a brick wall 3 feet away so had to have all the lights on even at 9am) Cold room as the radiator was past its best. Only two overworked staff at breakfast -... More

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Thistle UK Group, General Manager at County Hotel, Newcastle, responded to this review
14 February 2012

Dear Reviewer Thank you for taking time to provide me with feedback following your recent stay with us at the County Hotel. I was very sorry to learn that you were dissatisfied with the bedroom that you were allocated. As our hotel was built in the late 1800’s, room sizes differ throughout the hotel from the large and lofty to... More

TorGunnar
Stavanger
2 reviews
1 helpful vote
4 of 5 stars Reviewed 7 February 2012

This hotel was a pleasant surprise to us. Situated very close to the Metro and the city centre. The standard of the hotel was good and room was nice. Service was good. More

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Thistle UK Group, General Manager at County Hotel, Newcastle, responded to this review
8 February 2012

Dear Reviewer Thank you very much for taking time to provide fellow travellers with feedback following your weekend stay with us at The County. The team and I have worked very hard on the physical appearance of the hotel and the service which we offer our guests. I am very pleased that you found both the hotel and service to... More

Maggie P
Bristol, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 February 2012

Pleasantly surprised how nice this hotel is - excellent staff and good food. We had a very large room at the back of the hotel but our friends were at the front and thought it was quite noisy. Perfectly placed for getting around. Will definitely stay here again. More

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Thistle UK Group, General Manager at County Hotel, Newcastle, responded to this review
8 February 2012

Dear Reviewer Thank you for your feedback. We are really pleased that you were pleasantly surprised how nice the Hotel is. The team and I have worked very hard recently on the service and facilities offered and its good to receive feedback such as yours. The location of the County is second to none being directly opposite the train station... More

TravelingGarry
North east England
2 reviews
4 of 5 stars Reviewed 4 February 2012

It has been a couple of years since I was last in the hotel and I returned last night for a dinner with 80 other guests. If you were looking at the book cover then the hotel lobby would be this and the very clean and welcoming entrance is not just a front. The staff were excellent and the food... More

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Thistle UK Group, General Manager at County Hotel, Newcastle, responded to this review
8 February 2012

Dear Reviewer I was really pleased to learn that you noticed a big difference when you returned to the hotel recently. The lobby area was completed in January 2011 and shows off the wonderful original open staircase and makes a stunning entrance to the opulent wood panelled Mozart Suite on the first floor. I was also very pleased to note... More

Ali021207
Belfast, United Kingdom
1 review
4 of 5 stars Reviewed 30 January 2012

We stayed in 2 twin rooms, got a rate with lastminute.com for £35 per room per night. Great value, Good size rooms, clean and with hairdryer, coffee making facilities. Nice hotel in old building. Bathrooms were fine and clean but could do with update which I'm sure will come. Great location for station and shopping, within walking distance of quayside.... More

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Thistle UK Group, General Manager at County Hotel, Newcastle, responded to this review
8 February 2012

Dear Guest Thank you for taking time to provide fellow travellers with feedback following your recent stay with us at the County Hotel. I was very pleased that you found the hotel rooms to be great value and offering good facilities. We have tried very hard to sympathetically restore this magnificent grade 2 listed building, ensuring that we maintain the... More

RAYHexham
HEXHAM
Contributor
12 reviews
6 helpful votes
4 of 5 stars Reviewed 23 January 2012

We booked this hotel about one week before our christmas party in Newcastle because it was cheaper than a taxi back to the North Tyne. All together this was good value for money with very comfortabel beds. Staff were very helpfull. Well worth taking advantage of the hotels car park, very cheap for 24hrs. £10 More

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Thistle UK Group, General Manager at County Hotel, Newcastle, responded to this review
8 February 2012

Dear Reviewer Thank you for your kind comments regarding your stay with us at the County. I was very pleased to note that you found the staff to be helpful, the beds comfortable and that the hotel was good value for money. Please be sure to keep checking the Thistle website for more great offers and packages in the future.... More

gtmus2002uk
Newcastle
Contributor
13 reviews
3 of 5 stars Reviewed 23 January 2012

We stayed here for one night between Christmas and New Year. I did read reviews before I came, so I was very curious to see what my own opinions were. The entrance hall was very welcoming, and staff on reception were quite helpful. As I remember, we were on about the 3rd floor up. The room was tiny! Even smaller... More

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Thistle UK Group, General Manager at County Hotel, Newcastle, responded to this review
8 February 2012

Dear Guest Thank you for taking time to provide feedback following your stay with us at The County Hotel. I was very pleased to note that you found the lobby welcoming and the reception team to be welcoming. As our Hotel was built in the late 1800’s, bathrooms and en suite facilities were not included in the original design and... More

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County Hotel, Newcastle Also Known As

  • County Hotel By Thistle Newcastle
  • County Hotel Newcastle Upon Tyne
Address: Neville Street, NE1 5DF, England

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County Hotel, Newcastle
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