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Jurys Inn Newcastle


Hotel class 3.0 of 5
St James Gate | Scotswood Road, Newcastle upon Tyne NE4 7JH, England
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Reviews you can trust

65% Recommend
3.5 of 5 stars 191 reviews
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By trip type
All (191)
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4 of 5 stars
Newcastle
4 Nov 2009 | Trip type: Couples New

I booked Jurys Inn after buying tickets to see Pink at the arena. I was amazed to find such a good deal on a night where there was a large event taking place very near by! I had requested a high floor so was pleased to get a room on the 7th floor, I had a corner room which had... more

Management response from
David_Malanaphy, General Manager

Dear Trip Advisor Member, Thank you for your review. Your comments are very much appreciated. I delighted to read you enjoyed your stay with us. When you next have reason to attend a concert in the Metro Radio Arena, please feel free to contact me. david_malanaphy@jurysinns.com. Kind regards David Malanaphy General Manager

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4 of 5 stars
Workington Cumbria
3 Nov 2009 | Trip type: Family New

We booked via Jurys Inn website for one night over the school holidays as a treat for our 6 yr old and to visit 'The Metrocentre'. We emailed the General Manager to ask for a quiet room, he responded very promptly and allocated us a room on the 7th floor overlooking the courtyard. We parked in the multi storey over... more

Management response from
David_Malanaphy, General Manager

Dear Trip Advisor Member, Thank you for your review. Your comments are very much appreciated. I was delighted to read you enjoyed your stay with us. When you next have reason to visit Newcastle, please feel free to contact me. david_malanaphy@jurysinns.com. Kind regards David Malanaphy General Manager

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5 of 5 stars
midlands
1 Nov 2009 | Trip type: Friends getaway

i stayed here for 3 nights October with a friend, hotel was easily found just 3 minutes walk from station within a business quater. Hotel staff were helpful and friendly and always willing to help!Rooms were spacious and very clean, bathroom was good size and the beds were great!we were locate don the 7th floor so had good views, this... more

Management response from
David_Malanaphy, General Manager

Dear Trip Advisor Member, Thank you for your review. Your comments are very much appreciated. I was delighted to read you enjoyed your stay with us. When you next have reason to visit Newcastle, please feel free to contact me. david_malanaphy@jurysinns.com. Kind regards David Malanaphy General Manager

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2 of 5 stars
Dunfermline, United Kingdom
30 Oct 2009 | Trip type: Business

I stayed at the Jury's Inn on Tuesday. First thing - parking is a nightmare - multi-storey a walk away and at £10 a night - I would add this onto the cost of the stay so you could find a cheaper alternative. Check in - had me down as Mr rather than a Mrs - so not off to... more

Management response from
David_Malanaphy, General Manager

Dear Tripadvisor Member, Thank you for taking the time to review Jurys Inn Newcastle following your stay. Feedback is important to us, as it provides a good measure on how we are performing and developing. I am disappointed to read your comments and would I like to apologise for any shortcomings you experienced during your stay. If you would like...

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4 of 5 stars
Campbeltown, Scotland
26 Oct 2009 | Trip type: Friends getaway

I stayed for one night in the Jury's Inn in October 09. It was good value for money and the rooms were basic but nice and clean. The staff were very pleasant and helpful. The hotel seemed to be full of hen and stag parties so probably not really suitable for a quiet break at the weekends anyway. We never... more

Management response from
David_Malanaphy, General Manager

Dear Trip Advisor Member, Thank you for your review. Your comments are very much appreciated. I was delighted to read you enjoyed your stay with us. When you next have reason to visit Newcastle, please feel free to contact me. david_malanaphy@jurysinns.com. Kind regards David Malanaphy General Manager

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1 of 5 stars
London
25 Oct 2009 | Trip type: Business, Solo travel

I stayed at Jurys in Dublin a long time ago which was fine but never thought I'd have to endure the following: no room service - I ordered food at 9.30pm and was told I'd have to go down to restaurant to collect it myself and bring back to my room on a tray - What?! the tv in my... more

Management response from
David_Malanaphy, General Manager

Dear Tripadvisor Member, Thank you for taking the time to review Jurys Inn Newcastle following your stay. Feedback is important to us as it provides a good measure on how we are performing and developing. I am disappointed to read your comments and would I like to apologise for any shortcomings you experienced during your stay. We pride ourselves on...

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4 of 5 stars
penrith
24 Oct 2009 | Trip type: Couples

very good hotel near to metro arena . read other reviews before we went could be busy but for us was allright more

Management response from
David_Malanaphy, General Manager

Dear Trip Advisor Member, Thank you for your review. Your comments are very much appreciated. I was delighted to read you enjoyed your stay with us. When you next have reason to visit Newcastle, please feel free to contact me. david_malanaphy@jurysinns.com. Kind regards David Malanaphy General Manager

Excellent
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5 of 5 stars
wales
19 Oct 2009

Hen party of 11 have just returned from a stay here. Hotel is very clean, staff very friendly and happy to help. We stayed on the third floor, with all the other hen & stag partys, on both night there was some disruption but reception staff were aware and dealt with the problem. (We were already aware of this through... more

Management response from
David_Malanaphy, General Manager

Dear Trip Advisor Member, Thank you for your review. Your comments are very much appreciated. I was delighted to read you enjoyed your stay with us. Jurys Inn Newcastle is completely Non Smoking, and cleaning charges are applied to any found in breach of the smoking ban. When you next have reason to visit Newcastle, please feel free to contact...

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4 of 5 stars
south yorks
9 Oct 2009 | Trip type: Friends getaway

Myself daughter and daughter in law stayed here in May and have to say it was excellent. The beds are so comfy I didn't want to get up. Had a meal in the bar which was very good and reasonably priced. We have stayed in Premier ..Travel Lodge etc. but Jury's are much better. Friendly excellent service too. and coming... more

Management response from
David_Malanaphy, General Manager

Dear Trip Advisor Member, Thank you for your review. Your comments are very much appreciated. I was delighted to read you enjoyed your stay with us. When you next have reason to visit Newcastle, please feel free to contact me. david_malanaphy@jurysinns.com. Kind regards David Malanaphy General Manager

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4 of 5 stars
Mansfield, United Kingdom
8 Oct 2009 | Trip type: Friends getaway

A very nice hotel, with a good bar to start the night and decent food, quite expensive though. The rooms are very nice and roomy with decent bathroom facilities. The hotel is in a good location, we got taxis to the centre just because we didnt know where we were going but im pretty sure its walking distance. You have... more

Management response from
David_Malanaphy, General Manager

Dear Trip Advisor Member, Thank you for your review. Your comments are very much appreciated. I was delighted to read you enjoyed your stay with us. Details of the deposits we take at weekends are on our website, and these deposits can be paid in cash our on credit card. My apologies if this was not communicated to your party....

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Jurys Inn Newcastle Also Known As

  • Jurys Hotel Newcastle
  • Jurys Hotel Newcastle Upon Tyne
Address: St James Gate | Scotswood Road, Newcastle upon Tyne NE4 7JH, England
Newcastle-upon-Tyne hotels Jurys Inn Newcastle
3.5/5.0
191