When we arrived, despite booking months in advance over the phone there was no record of our booking... that was just the start. We got a key to a room on getting there I can hear noise inside so knock first, only to be greeted by a man already staying in the room. Although I was relieved to not have... more

No gym, no 9 acres of land, no wireless access, no sky tv, smelt funny, evening meal was horrendous, breakfast service was not much better, beds hard & uncomfortable, no pillow, unclean bathroom..... Dont bother for a ramada it is terrible!!!! more

I was booked in with 11 colleagues.Receptionist had no record of booking then porter said we were. No lift went to watch TV no reception phoned down to complain not interested said handyman was not around and to rub salt in wounds said someone else reported the problem the other day. I asked for another room none availible. went for... more

When I checked in to Room 234 I had to pop back and look at the door to see if had missed the name first time round - "The Basil Fawlty Suite". The door, coincidentally was just next to the fire escape door with a pane of cracked glass. This hotel bedroom has to be the most austere and badly... more

I stayed at the hotel for one night whilst in the area on business. I think this hotel used to be in the Quality Hotel chain, but must have recently been brought into Ramada. Hotel has had an obvious facelift and the reception area, restaurant/bar & bedroom all were furnished in contemporary style with good equipment. Here's my summary. Good... more