A very good choice- We went to this hotel for our wedding anniversary and the reviews we read were mixed. We need not have worried. The hotel is easy to find, clean, bright and perfectly placed. Our room was lovely and sunny and quite large. The staff were very friendly and helpful. Breakfast was excellent. A wonderful stay in a... more

One word. Tired! Met with friends and this hotel was chosen mainly due to availability. Good location near the town centre and the bonus of free parking. However, this is a very old fashioned hotel which hasnt changed since it was build in the 70s. Torrential rain didnt help the damp smells in the common areas (and neither did the... more

I have just returned from a weekend at this hotel and I can’t really fault it. Last year I stayed at their sister hotel the Alverston Manor which was much more expensive but I can’t say it was better than the Swans Nest. The Alverston Manor has the leisure facilities in that they have the spa but as a guest... more

Another typical Macdonald hotel that is run down and in dire need of some money spent on it to bring it into the future. I spent 1 night here for work and unfortunately had no choice in where I had to sleep. The hotel is in a great location in the middle of a wonderful village town that offers plenty... more

This hotel was pretty poor in most respects: The corridors were very dingy and many of the signs were defaced and damaged. The room, including the bathroom, too was ill-lit and dingy and felt like it needed a makeover. The room was small as well. The corridors also contained the laundary bins and there was no attempt to hide these... more

We have just stayed at this hotel as a last minute deal and had a wonderful stay. We were upgraded to a lovely roon, treated like royalty and had the "breakfast from heaven". Honestly the people who have given this hotel bad reviews must be extreemly fussy. The staff were great (thanks Michael the barman for having us in fits... more

We stayed in the Swan's Nest for two nights in Jan 07. Having booked the weekend as surprise get-away for my boyfriend’s birthday, I was disappointed with the general standard of the hotel and think that it’s very overpriced. We stayed in room 102, Goldeneye! (all the rooms have bird names) which was spacious and clean-ish. However, having been told... more

We booked two weeks ahead and when we arrived, after a difficult drive from London, they had no evidence of our booking. The receptionist was reasonably polite and did get is us a room for the night (albeit a solid half hour later). But the room was outdated and dirty. More specifically there were stains on the bed spread and... more

We took my elderly mother to stay as a treat on her birthday - what a mistake! We arrived at 4.00pm - their earliest check in time. On entering the corridor our rooms were on, the entire way was strewn with bottles and dirty dishes left on the floor outside from the previous night. This we felt was not a... more