My husband booked our stay away as a surprise and the only good thing was that our stay was so bad it was funny! The house is clean but tired and musty. The owner was polite, but the beds were very uncomfortable, it was cold and the breakfast was dire-rock hard croissant, poor quality food and all of it greasy... More

Stayed for a romantic break stayed in room 1 the room is very tired. Only one plug socket, very uncomfortable bed. Electrical wires in the bathroom exposed. Avoid the breakfast it had to be the worst I’ve every tasted, cheap sausages burnt bacon cold beans & rationed orange juice. This is not a four star B&B sorry maybe 3 stars.

We had a very pleasant overnight stay, with a very nice room with a seating area although tv very small. The bed was very comfortable and the bathroom although small and dated was clean. Breakfast was also very good. We did not however like the fact that we could not book in until after 4pm which we thought was a... More

I was looking forward to Caterham House with high hopes, realistic but reasonable hopes. Upon arrival, the car park was full (only space for 5 cars but 11 rooms), so parked around the corner but thankfully the owner moved their car so that we could have a space. We arrived at 3:30pm but were told our room was not ready... More

I really don't understand the bad reviews of this place! We didn't expect a luxury hotel anyway. The welcome we got was friendly & helpful. The room was a decent size with a good comfortable bed. the bathroom was smallish but adequate. The shower was excellent with very good water pressure. Some reviews stated that it was very dirty. We... More

Not a lot to commend it. Was once an elegant B & B, but has lacked care since the death of Queen Victoria. seriously in need of re-furbishment. Tiny car park; steep stairs; no heating on ("well it is July you know!"... yes and it is ****ing England!); tiny bathroom with just a shower; appalling breakfasts on both days -... More

We stayed here on 19th November. It has a car park to the rear and a good position near the restaurant we were going to. The people were welcoming and the room was fine. I had scrambled eggs for breakfast and my husband had a 'Full English'. They were both really good.

Having left a message, no call back. I called again and asked if they will allow small dogs, she said no. I said ok. She then said, no where will allow dogs in Stratford. I then said Mecure do. She then rudely said "well go to Mecure then" and slammed the phone down. I will not ever go to this... More

This woman is super rude and has zero people skills. From the moment you meet her the rudeness begins! And to be shouted at in the car park from an upstairs window is totally unprofessional and unacceptable. This is the first time I've written a review and feel that other people should know how terrible the service is at this... More