Booked the arc apartments, ended up in the southside apartments, so not what I wanted. Didn't have bed linen for sofa bed. Couldn't find the number for reception. Had to phone my husband so he could look online for expensive rate number, very customer focused! When I did phone I was advised to pick up the linen from reception, told... more

Just had a one night stay here on business, check in was quick polite and painless and the room was very clean and well equipped. Had no problems with noise from other guests although being at the front of the hotel there was a bit of traffic noise from about 7.30 am as Birmingham 'woke up'. Liked the secure parking... more

We stayed at the Arc Apartments in July with kids and it was an absolute nightmare. There were parties going on through the night, people playing running games on the corridors and it felt like being in a stag party war zone. We all got virtually no sleep both nights we stayed and when i complained i was told that... more

Great location, clean, good size and fab balcony. Excellent value for money when there's more than 2 of you. Walking distance from everywhere. Quiet considering location. 5 min walk from New street. Would go again. more

My daughter and I were having a wonderful trip to the UK and had been in our rental car for several days, finding everything with no more trouble than a little backtracking. Then we tried to locate the Arc Apartments. Please keep in mind that we are seasoned travelers. My daughter shows horses so we have to find new hotels,farms... more

had a 3 night stay at the arc apartments for a family of 5 great apartments and brilliant location... literally 3 mins walk to bullring shopping centre.. reception staff very friendly and helpful. apartments are situated on 5th and 6th floors. no noise level at night from fellow hotliers but did experience quite alot of noise from construction site directly... more

Have just returned from a fantastic 2 night stay here, and would highly recommend to anyone looking for stylish, comfortable and practical accommodation in a great city centre location (at an affordable price!). My friends and I booked a 1 bedroom apartment, but due to a mix up at check-in, we ended up with 2 bedrooms and 2 bathrooms. We... more