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Staying Cool At Rotunda


New Street, Birmingham B2 4PA, England
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Reviews you can trust

100% Recommend
4.5 of 5 stars 16 reviews
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By trip type
All (16)
[ Date ] [ Rating ]
Nice ;-)
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4 of 5 stars
Birmingham
29 Dec 2009 | Trip type: Couples New

The only downside to our stay was the lack of reception to the tv in the bed area (we had a mini - studio apartment). Seeing as this was our anniversary we intended to get all cosy and spend the evening snuggled up and (eventually ;-)) watch a film in bed. Something that we don't usually get to do with... more

Loved it!
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5 of 5 stars
Leeds
7 Dec 2009 | Trip type: Friends getaway

My sister and I just spent the weekend in Birmingham and stayed at Staying Cool at Rotunda on a Friday and Saturday night. We arrived 2hours early and although it was still too earlyto check in we were allowed to leave or bags so we could start our shopping weekend as soon as we arrived; with Selfridges as your corner... more

Management response from
Tracey Stephenson, MD

Hi Victoria Delighted you enjoyed your stay with us at the weekend. We look forward to seeing you again sometime soon. With all good wishes Tracey

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5 of 5 stars
Glasgow, UK
29 Nov 2009 | Trip type: Solo travel

I can only add to what others have said about this place being absolutely fantastic! I spent two nights there in one of their mini appartments and I'm really glad I chose it over a hotel. Checking in was easy and although my apartment wasn't ready, they happily allowed me to leave luggage whilst I went off to do other... more

Management response from
Tracey Stephenson, Managing Director

Hi Apple Pie Thanks for the great review - we're delighted you enjoyed your stay and clocked the blackout curtains! On the shower issue, we think you and the other reviewer who had that problem stayed in the same apartment so we're going to take another look when the apartment is free - the floor usually only gets wet if...

GREAT!
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5 of 5 stars
Didsbury, Manchester
6 Nov 2009 | Trip type: Couples

I did write a not too flattering review after my last stay, and to be fair to Staying Cool they investigated all my issues and came back with a full explanation (even admitting where there were faults in their systems) and invited me back to stay. This time I was on the 19th floor, and the views are fantastic. The... more

Wow factor
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5 of 5 stars
Birmingham UK
23 Oct 2009 | Trip type: Couples
1
person found this review helpful

We stayed for my partners 30th Birthday. The views are amazing from the 19th floor and you simply cant beat the windows that open fully ground to ceiling (glad there is the safety panel!) The kitchen is well appointed and with a bit of fiddling we got the coffee maker operational. Dressing gowns are fluffy and having seen the shower... more

Management response from
Tracey Stephenson, Managing Director

Delighted you enjoyed your stay with us. The views really are great - especially at night. Yes, the wardrobe handles can be a little stiff at times. We're looking at ways to try to make them easier to open. Not sure why you didn't receive the parking info as it should have been in the confirmation email we sent out...

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4 of 5 stars
London
26 Sep 2009 | Trip type: Business

I stayed here for a business trip mid-week. I stayed in the Mini. Good points: excellent customer services, very clean apartment, fantastic view, comfortable bed and, for me, the best thing was that there was no noise from other guests. Oh and the apple mac computer being provided, much more sensible then just a wi-fi point. Not so good points:... more

Management response from
Tracey Stephenson, Owner

Hi Katrina Thanks for posting the review. We’re delighted you enjoyed your stay with us. The beds are indeed some of the most comfortable around, the views are superb, you can’t but help to love an Apple Mac and our team in Birmingham is indeed great! I also know what you mean about not being bothered by the noise of...

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5 of 5 stars
Aylesbury
29 Aug 2009 | Trip type: Solo travel

These apartments are fantastic! I was a bit worried that it might have been style over use, but it certainly wasn't! The apartment was fantastic, spotless, comfortable, luxurious. Everything I have experienced at the top end hotels, and so much more besides. I do not think I will go The staff were excellent and friendly. spoke to a couple of... more

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5 of 5 stars
England
1 Aug 2009 | Trip type: Business, Solo travel

I don't know if I'm allowed to post another review after a second visit, but here goes: I stayed at Staying Cool last year and gave it 4 stars because of a few niggles (like the missing Gaggia). When I stayed again in May 2009, everything was perfect, and it is now a 5 star from me. more

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4 of 5 stars
Brighton, United Kingdom
10 Jul 2009 | Trip type: Family

Only stayed for one night with teenage daughter in a Mini. I'll start this by saying I would definitely stay here again. The location, about 5 ins walk from New Street Station, can't be beat. You're in walking distance of endless shopping, restaurants, entertainment and culture. Very secure building with 24 hour front desk and secure entry. The Reception staff... more

Management response from
Tracey Stephenson, Owner

Hello Ebabe69! Thanks for writing a review of your stay and we're delighted that you generally enjoyed your time with us and would come back. I wanted to pick up on some of the negatives as we like everyone to enjoy their stay 100%. Black pepper: this comes as standard with the salt. I can only think that a previous...

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5 of 5 stars
england
15 Mar 2009 | Trip type: Couples

Stayed here for a one night break in March. Everything fantastic. Really friendly lady on reception. Great decor. Fab location Great kit in apartment. more

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Staying Cool At Rotunda Address

New Street, Birmingham B2 4PA, England
Birmingham Speciality Lodging Staying Cool At Rotunda
4.5/5.0
16