This is a sound hotel, clean great location for NIA. Would stay again for sure, just add £13.00 for parking under the hotel. more

I booked a club room here to celebrate my husbands birthday. We checked in early which was great but it was quite a lengthy process, the hotel was busy this weekend due to an event at the ICC. We were also told at check in that as they were busy this weekend we would not be allowed access to the... more

This was my third stay in Birmingham having previously had the pleasure of staying in the Hyatt and the Marriott. We were attracted to this hotel because we very impressed with the Crown Plaza in Manchester plus we managed to book a room for £50 including brekkie however we were very very disapointed , we knew it was an unpleasant... more

After staying the previous night in probably the worst Crowne Plaza in the country (Leeds) this was a breath of fresh air. The hotel is central enough - though not the easiest to get to - but that's more down to the intricacies of central Brum. The hotel is near to most areas being walking distance from Broad Street and... more

My husband and I booked this hotel weeks in advance as our first and only night away from our daughter in over 4 months. We just wanted one night of uninterrupted sleep. Check-in was easy and the woman gave us a good room. The room was very nice. We set up camp for a relaxing stay, ordering room service and... more

Well - what can i say? Queen size bed/room - lovely decor throughout - access to the Club Lounge (maybe becasue i'm Priority Club? - free to join) Stayed Fri and Saturday nights - all for £90 all in! Grat for the shiopping - near the Mailbox, and the Arcadian is in walking distance for drinks and food. The ONLY... more

It didn't start too well when we discovered there were no lifts from the underground car park to the hotel so having parked, and effectively being trapped in the car park, we had to carry our very heavy bag up a very dank, narrow stair well. At least check-in was quick, although they had mistakenly booked us a twin rather... more

Myself, partner and daughter stayed here in late September 2009. Crowne Plaza is IC Group's upmarket hotel chain, and a clear difference in quality could be seen from the Holiday Inn hotels. Overall the hotel offered a mostly positive experience. Indeed there were only two niggles: at check-in, the Receptionist quibbling over our request for a single quilt for our... more

I stayed at the Crowne Plaza 3 weeks during September for work. The hotel is well kept, very clean and professional. Being a larger hotel you don't get the personal service you'd expect from a smaller hotel but this wasn't a problem. (Although it was slightly annoying to be asked everyday by the same person if I was joining some... more