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Britannia Hotel Birmingham

2.0 of 5
New Street, Birmingham B2 4RX, England
Hotel amenities
Britannia Hotel Birmingham
Ranked #84 of 136 hotels in Birmingham
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924 reviews from our community

Traveller rating
    40
    159
    212
    173
    339
See reviews for
Families
69
 
Couples
206
 
Solo
138
 
Business
247
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date Rating
Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 20 May 2013 NEW

I stayed here for 2 nights recently and have to give a positive review of the hotel. I have stayed here 5 times over the past 18 months so am happy enough with the hotel to return. The hotel website always used to have the best prices but this time I found it cheaper on laterooms. f you book this... More

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Skyttorp, Uppsala Län, Sweden
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 20 May 2013 NEW

Britannia hotel in Birmingham city centre is a faded beuaty. Centrally located near Nwe Street station. Cheap accommodation. I paid 70 GBP for two nights, nothing to complain about that. But having said that. The room was realtively small with no working facilites and no wifi (only in reception, bar and resaturant). Cleaning could be more effective and the window... More

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See 4 more reviews by Lennart S for Birmingham
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review
21 May 2013

Dear Guest, Please accept my apologies that some areas of the hotel did not meet with your expectations. I am pleased however you took the oppourtunity to sample the exceptional value for money we at Britannia Hotel Birmingham offer, and were not put off by some of the negative reviews posted here. We look forward to welcoming you back in... More

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Wolverhampton, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

Booked in for a Friday / Saturday, pleasent staff, room clean and what I would expect for the price we paid. On attending breakfast on the Saturday morning there was no notification that I had paid for B & B, after a faf and producing my booking info we eventually sat down to breakfast. The breakfast room was comfortable and... More

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Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review
21 May 2013

Dear Guest, Please accept my sincere apologies for any problems you encountered whilst staying with us. I have passed your comments regarding the restaurant onto the relevant deaprtmental manager and he would like to express his apologies and rest assured that procedures are in place for matters like this. Regards More

Aarhus, Denmark
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 18 May 2013 NEW

I visited this perfectly placed hotel in beginning of April. It's very central in Birmingham - at a pedistrian street - close to New Street Station and the horrible shopping-center called Bullring. I arrived and checked in. It was a special welcome. The person behind the desk really didn't seem to mind that I had arrived. Then I went for... More

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Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review
21 May 2013

Dear Guest I am sorry that the Hotel failed to meet your standards at this time and wish that you had brought this to our attention during your stay, as it would have given us the opportunity to address your concerns first hand, and allowed you to leave the Hotel with a more favourable outlook. I disagree with your comments... More

Stockholm
Top Contributor
219 reviews 219 reviews
38 hotel reviews
Reviews in 48 cities Reviews in 48 cities
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed 18 May 2013 NEW

This hotel has a very good location and the breakfast was OK. Apart from that not much positive can be said. I guess it was built in the thirties and too many things have been left unattended since then. The place is run down with for example: broken mirror, broken furniture, lots of dirt on the carpet, rickety beds not... More

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See 2 more reviews by Ugurd for Birmingham
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review
21 May 2013

Dear Guest I am sorry that the Hotel failed to meet your standards at this time and wish that you had brought this to our attention during your stay, as it would have given us the opportunity to address your concerns first hand, and allowed you to leave the Hotel with a more favourable outlook. Regards More

Nottingham
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 May 2013 NEW

Well I have written about this hotel before but thought I'd update my views. This hotel could really do with a make over now and is looking very grubby round the edges, from the outside which is very dirty to the dated reception area. The rooms and bathrooms are all very dated too even down to the old telly's in... More

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Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review
21 May 2013

Dear Guest, I am sorry that some aspects of the Hotel failed to meet with your expectations, had you made the staff aware of the problems whilst you were at the hotel, they would have been able to assist you to enable you to have a more comfortable and enjoyable stay. Regards More

Nottingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 16 May 2013

I had the misfortune to stay a night at this hotel recently - but never again. The room was scruffy and very old-fashioned with utility furniture which looked as though it had been there from the 1940s. Food was dreadful and staff perfunctory at best. Shocking value for money.

Was this review helpful? Yes
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review
21 May 2013

Dear Guest I am sorry that the Hotel failed to meet your standards at this time and wish that you had brought this to our attention during your stay, as it would have given us the opportunity to address your concerns first hand, and allowed you to leave the Hotel with a more favourable outlook. The hotel accommodates 2000+ guests... More

Bristol, England, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 14 May 2013

Don't bothering staying here,Staff were extremely rude,room was very dated with only one workng plug socket in it. I booked a room for 2 people there was only 1 bath towel in room for us. Hotel check out time is ridiculous, I mentioned when checking in to hotel I would be leaving late as was going out. Staff said that... More

Was this review helpful? Yes
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review
21 May 2013

Dear Guest I am sorry that the Hotel failed to meet your standards at this time. The hotel accommodates 2000+ guests on a weekly basis and I believe that we offer excellent value for money. Regards More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 13 May 2013

I really want to share my experience in Britannia hotel in Birmingham, its really funny after we request an extra bed for my child. My husband and I fixing the bed on our own and then we saw this a used pink panty inside it! gross!! hope the hotel management see whats going on inside there storage room..

Was this review helpful? Yes
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review
21 May 2013

Dear Guest I am sorry that the Hotel failed to meet your standards at this time and wish that you had brought this to our attention during your stay, as it would have given us the opportunity to address your concerns first hand, and allowed you to leave the Hotel with a more favourable outlook. Regards More

Leicester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 May 2013

Hotel is in excellent location, 1 minute from Birmingham New Street station and the Bull ring in the City Centre. Room was clean and just what was required for one night. Seen complaints about thin walls on trip advisor however we had a room 6th floor and was fine. Also extra bonus which I'm not sure how often is on... More

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Hotel Summarization (Beta)

What travellers say

  • New street(40)
  • Happy Hour(10)
  • Room service(9)
  • Toilet seat(8)
  • Central location(8)
  • Would not recommend(6)
  • Great value(6)
  • Railway station(6)
  • Reception area(5)
  • Evening meals(5)

Additional Information about Britannia Hotel Birmingham

Address: New Street, Birmingham B2 4RX, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar/Lounge Business Centre Pets Allowed Restaurant Room Service
Hotel Style:
Ranked #84 of 136 hotels in Birmingham
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Also Known As:
Birmingham Britannia Hotel

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Britannia Hotel Birmingham
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