I had booked my room a month before going and even sent an email a week before to say I would be arriving at about 9pm to check this was ok, and was told that was fine. When I get to the hotel I stand in a que for over half an hour as they have lost the people in... more

Was booked in for one night on company booking....arrived tired after a long drive... didn't look too hard at the room (730) on arrival, just dumped my bag and went for something to eat...after feeding (food OK), got back to room to get some sleep... first finding was of a hair (?pubic) in the sink, later nail clippings on the... more

We stayed for 2 nights and was based on the 9th floor, the room was very clean and looked recently refurbished with exception to a ripped pillow case. Didn't hear any outside noise and was very happy with the room considering we only paid £66 for 2 nights. The receptionist could do with speaking more and being more customer attentive... more

I was a little anxious having read the reviews but I was very pleased with my room. Well decorated and maintained and everything was spotlessly clean. Walls are a little thin and it was noisy at times as other guests moved around. Didn't do breakfast but reception satff were helpful and the bar area was very pleasant. Overall great value... more

i cannot believe the people here that run down this hotel is the best lovely hotel you could ask for. i stayed in britannia hotel birmingham birmingham for 4 nights which was a bit short. the hotel was lovely on arrival room were very clean i have to say the staff were very helpful. i booked a double and twin... more

Probably the worst hotel I have stayed in - rooms were dire and dirty - stayed with 5 colleagues and all had the same view. Breakfast in my view was ineddible - if you like soggy toast and tinned garpefruit/manderin segments plus a greasy spoon fry up then perhaps you will disagree. Find a diferent hotel in BIrmingham would be... more

paid next to nothing(£30) for a night here but would not be happy to pay any more,room was tired,dated and depressing.windows had mould on the frames,light switches were cracked (dangerous),decor was marked and dirty including BLACK painted doors and skirting.the valance on the bed was to small exposing the cheap divan but bedding was clean.Bathroom was old and stained from... more

for the price we paid,i would recommend this hotel to everyone.ideal location for shopping ,train& buses.the only problem i had tht the walls were not sound proof,as the people in nxt room were making loud noises &we were not able to sleep properly. hotel staff need to work on cleaning bathroom more properly.always book in advance to get cheap deal. more

we enjoyed our stay at the britannia hotel very much. after reading the reviews we both felt very apprehensive. But we found the staff friendly and helpful, The food was good,mostly self service which we prefer. Room was very clean and comfortable. Heres hoping more satisfied customers will write a review. Liz Plymouth more