We were due to stay here last night as a group from work. We called ni the day to say that we would be late due to ongoing work and our rooms were confirmed. We arrived to be told that the 6 rooms we were expecting that there were only 2 rooms. We got moved to another hotel and vowed... more

I have just returned from a night in the Quality Hotel and I think it is the shabbiest hotel I have every stayed in. The first room we were put it we refused point black to stay in as it was unihabitable! Everything about it was poor. The decor peeling off the walls, mouldy windows, grey this bedsheets, threadbare towels.... more

Me and the rest of my family stayed here for the weekend once, in order to see my daughter who is doing a degree at birmingham university. We were welcomed to a rather boring room with dull colours and a small, bad-singnalled TV. However, in all fairness to the place, it was clean. I can;t say I particularly wanted to... more

i recently read reviews by other clients who stayed at the quality hotel and was dreading my stay there when i was attending the mighty "ENGLAND" cricket test match against sri lanka,on arrival i was greated by a friendly receptionist who took our luggage into storage until we were able to check in later that evening! the rooms are decent... more

I stayed for one night last week in this Hotel, I arrived at 10.30pm and left at 8.30am the next morning, that believe me was long enough!!! There was no food other than a stodgy sandwich when I arrived and an overcooked, dry breakfast in the morning. The corridors should have warned me, the carpets were worn and the lighting... more

Stayed overnight on buisness.Found the staff very helpful & friendly.Restaurant very enjoyable as was the breakfast. Rooms of a good size & very clean but showing signs of age.Ready for a refurb.ie carpets threadbare in places on the stairs,as were the bed covers.Shower was very poor& water not hot enough. Overall i thought the effort the staff put in was... more

Just back from a weekend in Birmingham where we stayed in the Quality Hotel, Hagley Road. It's in the middle of a refurb so dripping water and cables were sights we got used to! We had two double rooms next to each other, which were also next to the boiler that turned on and sounded like an airplane at 5.30... more

I stayed last week at the Quality Hotel. A brave choice of name for such a poor hotel. The rooms were clean but very dated in apperance.The hotel web site states satelite TV available in rooms, in reality this is 1 music channel and poor TV signal on a very small tv.The shower unit was broken and did not work... more

nice hotel, staff were friendly and helpful. Room clean and spacious, dinner(carvery)3 course and buffet breafast, filling and enjoyable!! more