My room was large, with floor to ceiling windows looking out over the city (great views), a desk, armchair, large TV, bed, great bathroom. It was smart without being completely souless. The bathroom was lovely, and they even provided a bathrobe, as well as moisturiser and cotton buds, and a brilliant magnifying mirror with a light - ideal for putting... more

Booked this hotel as it was only one of a few that would take 3 adults in one room (we travelled with our 19 yr old son). Also based on tripadvisor reviews. The room was huge - comfortably fitted a large double and a single - we asked for a high room and got one on the 21st floor -... more

Stayed at the Hyatt for a night out in Birmingham and as a surprise for my boyfriend. Service at the hotel was brilliant. We enjoyed a relaxing afternoon in the leisure club where staff were very friendly and helpful. The room itself was spacious, and included plenty of useful items such as bath robes, slippers, etc. Breakfast was defninitely a... more

Was booked in courtesy of my company due to an event at the ICC. My manager claimed that this was the best hotel to stay in Birmingham and was the best for the ICC and I must be honest and agree with him (for once!). I walked from New Street Station and although not a long walk - the 60's... more

Had an event in ICC which is next door so very handy and there is also a walkway from Hotel to Centre. Very Smart looking hotel with lovely restaurant and bar. The room was lovely and the view over Birmingham Great. There is a mini bar but no price list so a No No. There are also 2 bottles of... more

Stayed one night for business conference. Wish it could have been longer as this really is a good hotel. Friendly greeting from concierge after long trip up by delayed train from south coast and a taxi from New St station that took ages for such a short journey due to traffic logjam en route to hotel - taxi driver said... more

how this hotel is not rated number one beats me.i have stayed here many times and the level of service remains the same.rooms are large and very clean.staff are excellent.......very friendly.breakfast is excellent.location to broad street etc is excellent and for me this is the best hotel in birmingham.i have stayed in some of the higher rated hotels and all... more

I can only say positive things about this property, it's perfect. We had a charming, efficient check-in. Our room had a stunning floor to ceiling view (not something that I expected when I had planned our visit to Birmingham) and if you like modern decor with up to date fixtures, you'll love this place. Location wise - this hotel is... more

I visited the weekend with my partner for a special occassion on 26th September 2009. After reading reviews on Trip Advisor i emailed the hotel & requested a room on a high floor with canal views & received a very prompt reply from the front desk manager Mark assuring me my needs would be met. Upon arrival i was not... more