I have stayed at numerous hotels over the years and this hotel stands out as one of the worst I have stayed in. I requested a No-smoking room business friendly room. The room allocated reeked of smoke, had a small desk, half of which was taken up by a tray with coffee/tea and kettle. Hardly enough space to put my... more

After spending a considerable amount of time going round in circles trying to find the hotel with the sat nav claiming I was there when I was on a roundabout to the motorway I gave up and called them only to be told "oh we have a different postcode to that on our brochures" However later on I began to... more

The hotel is situated just off a motorway junction but not very well signposted, the lack of signage caused me to drive around the local terraced streets. There were some very unpleasant looking people around. After a drive around I came across the hotel entrance and edged through the barriered entrance (gulp!), the grounds were pleasant and quiet and the... more

Spent Valentines night there. Room was warm, cosy and very clean. Restaurant was comfortable and the service received was of a professional standard. The evening carvery was exceptional and breakfast was outstanding value for money. Recommended. more

Stayed for one night at the weekend, and that was enough. Our room was not as bad as some reviews have reported, but the restaurant was awful. The Park Inn caters for coach parties. Imagine 53 people all arriving to dine at exactly the same time! It was self service and complete chaos. There were at least 3 coach parties... more

Hotel is situated on the roundabout of the A41/M5 Junction 1 about 4 miles west of Birmingham city centre and East of West Bromwich Town Centre. This hotel used to be the Moat House up until a few years ago. The nearest Tram stops on Midland Metro are Kenrick Park or the Hawthorns (the latter is a 15 min trek... more

Spent one night here, as a stopover on the way down south. Was a nice hotel with friendly staff, clean rooms (if a little small) and nice food. The hotel supplied a cot for our 15 week old son, which was a travel cot, but it suited our needs fine! The room was nice, with an LCD tv, with all... more

I have read through the reviews for this hotel and am suprised that noone else has mentioned that this hotel is difficult to locate. got to the major roundabout and can see the hotel but not what exit to take. you have to take the exit before then come back on yourself and then take a slip raod! Now it... more

We have stayed at this hotel quite a few times over the past year. Most times we have been put in the refurbished part of the hotel which have slightly larger rooms than the other larger block of the hotel.These rooms(rooms310-326 and 410-426) are the best ones to ask for when taking a child with 2 adults as it has... more