we used this hotel over and over each time we went to Cruft's dog show every year..it is so convenient for the N.E.C. the hotel is spotless, the staff are friendly, efficient, and nothing is too much trouble.. there is a big car park so plenty of room to park...The breakfast is really nice and they will make you whatever... More

What a fab hotel. This is ideally placed for anyone visiting Birmingham, visiting NEC or flying from Birmingham Airport, these being just a couple of minutes away from the hotel. We stayed here as we were going to the NEC. The hotel offers excellent customer service, great food and the room we stayed in although small was more than adequate... More

Clean room with a nice bathroom, and a very comfy bed. Polite and pleasant staff; easily booked over the phone, warmly welcomed at arrival, and was served a delicious breakfast next morning. Great location - close to airport and city. Highly recommend.

Stayed here for 3 nights whilst at a conference in NEC. The staff are brilliant, cannot fault them. The hotel is a little noisy from the aircraft but the triple glazing helps considerably. Breakfast is excellent, rooms average size and all was very clean and comfortable.

After checking in and out of the adjacent Holiday Inn within a 1 1/2 hr period due to insufficient heating in our allocated room, and suffering apalling customer service from the Holiday Inn Duty Manager, the Tri-Star was just what we needed! A warm welcome awaited with friendly polite staff. we explained how we had just left the Holiday Inn... More

Staff were excellent from beginning to end of stay very attentive. Rooms had paper thin walls and if you are unlucky and get a snorer in the next room or revellers across the hall your in for a rough nights sleep. That said the noise of the aeoplanes was minimal compared to the buzzer on reception. Breakfast was good although... More

The wife and I stayed here for one night whilst visiting the NEC. It was a very good price and included breakfast and parking. It was easy to find and there was plenty of parking. I found the hotel to be more of an up market bed and breakfast really. Room was basic but clean and comfortable and had the... More

We needed a comfortable double room close to Birmingham airport for 1 night at the end of a 5 week "holiday" that was beset with illness and annoyances. This small, family run hotel was a welcome relief. We didn't want the various facilities available at the larger airport hotels - just something quiet, warm, clean and welcoming - and, almost... More

we stayed here for one night for our anniversary and birthday , stayed mainly so we could watch the airport it was amazing the views were fab and the room was lovely , the breakfast was excellent as was the staff were 100& 10 % it under sells itself on this website . will definately stay there again ,