Me and my sister stayed here 3 nights and had a great stay. The room was beautiful and the beds were very comfortable, slept really well. The room was very clean and there was a hair dryer, ironing board in the room which was handy. But the only problem in the room was not enough milk and the wifi did... More

We stayed here in April for a wedding at the National Motorcycle Museum. Hotel was in a good location for us, but the rooms were small and the decor could do with an update as seemed very tired. It was a busy hotel but the rooms were still quiet. Parking has to be paid for

Stayed at this hotel may18th single room friends were round in the ibis,£150 for a room for 1 ngt that didnt even have a tv,it was like a business mans room with a table with a light a pen and a notepad lets just say I will not be back to a hilton hotel dont see what the fuss is... More

The hotel was very tired looking and in desperate need of an uplift and was very dark, the rooms didnt represent a hotel that was £230 a night, and also didnt represent what was shown on the internet, Breakfast was very poor, the hotel parking was very disjointed and the cost of drinking verged on extortion.

I really can't describe how disappointed my husband and I were with this hotel. If we hadn't been here for a conference I wouldn't have stayed the full two nights. After the experience I realise they probably don't care what anyone thinks, as it's right next to the NEC and airport so they will always get customers, but I will... More

The hotel was actually much better than I had imagined from previous stays. The check was a really good experience and they were very friendly. I got an upgrade which was nice. The room was OK, not very big but clean and well appointed I had access to the Executive Lounge on the 5th floor. The lounge was quite good... More

Here for a big meeting. Parking a hassle,not enough spaces and they are small so beware you may get jammed in! Loads of people smoking in the entrance area,so many you have to push through,ugh! Reception just like a conveyor belt,no offer of early morning call,paper etc.My room was so small it felt like a prison cell. A loo ,but... More

Very impressive and huge hotel, very expensive and huge hotel too though. Glad it was just one night as we attended a function. Will remember to get a second mortage to cover food and drinks costs next time. Rooms are looking a bit dated but everywhere else is very clean looking. Overall perfect for location at the nec but thats... More

I recently attended a conference here and I was very impressed by the excellent customer service and attention to detail. I had an executive bedroom, which was clean, spacious and had all the amenities I'd expect at a Hilton, including some complimentary snacks and wine waiting for me in my room on arrival. I'd be happy to return here for... More