Stayed at this hotel for a small re union with friends and for some Christmas shopping. The reception staff were exceptionally friendly and helpful - changing room arrangements etc without a fuss. The hotel itself is very close to New Street Station and absolutely ideal for shopping in Birmingham city centre, We will definitely be going back next year. more

The location is close to New Street rail station and convenient for the city centre. The entrance is strange being up an alley/arcade. The first floor is where the restaurant and bar is located and the reception is on the ground floor. Reception efficient, but not particularly welcoming. The room smelt of cigarettte ash, heating barely adequate (especially in the... more

I have just returned from a weekend stay in Birmingham at the Macdonald Burlington Hotel. I found all the staff helpful and efficient and the location of the hotel was perfect for shopping and dining out. Would definitely recommend this hotel to friends and family looking for a weekend away or business. more

Booked this hotel at short notice (Wednesday for the Friday) to stay in to get ready for and then stay after a work night out. Having worked in Birmingham for five years have seen this hotel from the outside on many occassions and having found a good price decided to book for the night. Was local to work, the venue... more

stayed here for two nights. location is brilliant. 15 mins from airport. this hotel is in the centre of all shops, restaurants. bullring across the road. chinese quarter 2 mins walk. mail box 3 mins. lovely big reception area with lots of seating space. staff very nice. one young girl behind the desk however made it quite clear she was... more

Very well located right beside Birmingham New Street train station, which is probably the best reason for staying here. Receptionist was on autopilot, bored, and with a scarily glassy smile. My suite was really just a reasobably large room, with a bathroom that was in severe need of a facelift. No minibar in the room, and the roomkey failed to... more

We made a very late booking (4:31pm on the day), and were hence quite rushed to get across to Birmingham. The hotel is the most centrally located city centre hotel (certainly if arriving by train); it is literally 1-2 minutes walk from New Street station. However, I wouldn't recommend taking a car as the only parking nearby is the NCP... more

very nice stay, stayed b& b, breakfast lovely. hotel very clean staff very nice. room was a good size no complaints. more

This was the third time we have stayed here. It is in the middle of Brum, so all the entertainment,bars, shops are within minutes. The staff were very friendly and helpful, the food on our DBB deal was excellent.The room was large, great bed, firm yet comfortable. Will be staying here againand again.They have some great deals make sure you... more