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Holiday Inn Express Birmingham NEC

3.0 of 5
Bickenhill Parkway, Birmingham B40 1QA, England
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Ranked #57 of 140 hotels in Birmingham
3.5 of 5 stars 149 Reviews
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149 reviews from our community

What travellers say about this hotel
  • LG Arena(6)
  • Friendly and helpful(5)
  • Pub next door(5)
  • CUSTOMER SERVICE(3)
  • Little owl(3)
  • Reception staff(3)
  • Car park(3)
  • Shuttle buses(3)
  • Good value(3)
  • Train station(3)
Traveller rating
    32
    45
    38
    17
    17
Only show reviews for Family (30) | Couples (34) | Business (43)
Date Rating
Prayzur
Ohio
Senior Contributor
41 reviews
28 helpful votes
2 of 5 stars Reviewed 9 February 2012 NEW

You normally stay with a hotel chain becasue you know what to expect at at any unit in the family chain. This HI-XP fails to live up to the family norm. I must say the service I reecived from the front desk when I checked in was absolutely wonderful. Naomi was kind, cheerful and went above and beyond helping me.... More

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carlosthejackal666
My heart belongs to Spain
Senior Contributor
26 reviews
11 helpful votes
5 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

I don't understand some reviewers. I know everything is subjective and everyone is entitled to their opinion and each opinion is based on a multitude of different factors that affect it, but I can't believe some of the minor points that seem to massively affect some people's reviews. I mean, you wouldn't give a hotel a five star rating because... More

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Molly Turner, Manager at Holiday Inn Express Birmingham NEC, responded to this review
6 February 2012

Dear Guest Thank you for taking the time to add your comments, I was pleased to read that you and your wife enjoyed your stay. I would like to appologise that you stay was disturbed by noise from the bar, we do try to ensure that the volume from the bar area is controlled. I will pass on your positive... More

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aljleal
Lisboa, Portugal
Senior Reviewer
6 reviews
2 of 5 stars Reviewed 27 January 2012

I could hear all from other rooms (this includes the tv programme or the snorring...). Confused relation between reception and bar, bad food (good there is a restaurante nearby). Selection of soft from hard pillows... couldn't tell the difference. Cold rooms. More

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Molly Turner, Manager at Holiday Inn Express Birmingham NEC, responded to this review
6 February 2012

Dear Guest Thank you for commenting on your stay, I am disappointed that you did not enjoy your stay at the hotel. I apologise for any disturbance your fellow guests made to your stay, our team are trained to handle such situations, when they are aware or they are reported to reception. We now offer a bar menu, which has... More

TonyLonsdale
Sunderland
Senior Contributor
23 reviews
26 helpful votes
4 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

A business partner and I needed a reasonably priced hotel for a visit to the NEC. The Hioliday Inn Express was well located, offering a shuttle service to and from both the NEC and the Train station. Add that to a reasonable room rate and it rendered it ideal. The hotel has an open plan lounge / bar / reception... More

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Molly Turner, Manager at Holiday Inn Express Birmingham NEC, responded to this review
6 February 2012

Dear Guest Thank you for taking the time to write a review regarding your stay. I am very pleased to read that our team were able to provide a high standard of service to you during your stay; we are continually looking to improve the customer service we provide to all our guests. I am also looking at ways to... More

juemanded
Manchester, United Kingdom
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 9 January 2012

We stayed at the Holiday inn Fri 30th Jan for 2 nights, check in was good, room was good, staff were helpful, have not really got any qualms regarding this hotel, there was a lovely pub next door, staff were lovely, didnt eat in here but very homely place, drinks were a little expensive but there you go! We went... More

Was this review helpful? Yes
Molly Turner, Manager at Holiday Inn Express Birmingham NEC, responded to this review
6 February 2012

Dear Guest Thank you for your comments regarding your stay at the Holiday Inn Express Birmingham NEC. I will be happy to pass on your kind comments to the team, regarding the service that they provided during your stay. We are always looking to improve the service we provide and positive feedback is always welcome. I do hope we will... More

Oxfordians_13
Oxford, United Kingdom
Senior Contributor
33 reviews
5 helpful votes
4 of 5 stars Reviewed 8 January 2012

We recently stayed in this hotel which is on the NEC ring road. Very comfortable and modern with helpful staff. No noise issues despite being close to the airport. Parking is £7. The Little Owl pub is also on the same site which is very convenient. More

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Molly Turner, Manager at Holiday Inn Express Birmingham NEC, responded to this review
6 February 2012

Dear Guest Thank you for your comments regarding your stay at our hotel. I am pleased to read that you enjoyed your stay, we hope to welcome you bakc to the hotel in the near future. More

JoanneMcDUsa
USA
Senior Reviewer
7 reviews
6 helpful votes
5 of 5 stars Reviewed 5 January 2012

In October 2011, I stayed at this hotel as I was familiar with the Holiday Inn brand. It is very close to the Birmingham Airport. The rooms were EXTREMELY spacious with great ammenities. I loved the "eco" factor of the lights in the room only working when your key was in the slot near the front door. The breakfast buffet... More

Was this review helpful? Yes
Molly Turner, Manager at Holiday Inn Express Birmingham NEC, responded to this review
6 February 2012

Dear Guest Thank you for taking the time to comment on your stay at the Holiday Inn Express Birmingham NEC. I am pleased that you were happy with your stay and found our bedrooms and complimentary breakfast to your satisfaction. We look forward to welcoming you back to the hotel on your next visit to the area. More

furrycoat
London
Senior Contributor
31 reviews
12 helpful votes
3 of 5 stars Reviewed 29 December 2011

No major problems stayed here Boxing night so was only at the hotel for around 10 hours reception fine...room OK but needs a bit of an upgrade. bed terrible small with spongy mattress and plastic sheet under the main sheet. Breakfast average in every way and we shouldn't be paying £7 to park as residents. Overall adequate for a one... More

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exmouthsharris
devon
Reviewer
4 reviews
2 helpful votes
2 of 5 stars Reviewed 28 December 2011

Stayed the night before before flying abroad, room cost £59 including car parking for 2wks which was a bargain. Rooms were basic and the shower was broken but didn't expect too much for the price we paid. Breakfast comprised of powdered orange, chicory flavoured coffee, cold watery scrambled egg, grey sausages, toast and a cheap continental selection. More

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zigzag01
Wallasey, United Kingdom
Senior Reviewer
8 reviews
8 helpful votes
4 of 5 stars Reviewed 20 December 2011
2
people found this review helpful

One of a few hotels close to the NEC and we stayed here whilst visiting the Good Food Show. The rooms are basic but have all of the usual needs well covered including comfy bed, warm shower and good heating and ventilation. I don't recommend the snack meals but the breakfast was a big plus with as much as you... More

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Holiday Inn Express Birmingham NEC Also Known As

  • Holiday Inn Birmingham
  • Birmingham Holiday Inn
Address: Bickenhill Parkway, Birmingham B40 1QA, England

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Holiday Inn Express Birmingham NEC
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