there was a reggae disco playing through the night on one of our nights stay. no sleep at all. room fairly clean. not what I expected. hotel not really good for business travellers, we had a conference to attend for 2 nights and was not the best to have to get up and attend a conference after a sleepless night.

DO NOT BOOK this hotell! It is not a hotel. It is a dump. I lasted one awful, sleepless night, then got out as fast as I could. The room I was allocated stank of cigarette smoke and it was obvious staff knew about this because the room windows were wide open (in December?!). I rang down to Reception and... More

Stayed here for one night for a night out in the city centre. The hotel was booked by friend's dad and I had no control over the matter. Arriving at the hotel we were greeted by a miserable teenage boy on reception who had a limited grasp of the English language and absolutely no social skills whatsoever. The room was... More

This hotel is the worst hotel I have been to! The receptionist is incredibly rude, our room was not cleaned and upon return, we were told that we were in the wrong. The hotel provided no service at all and is keen to argue with customers! Incredibly unhelpful! I regret booking and deciding to stay at this low class 'hotel'.... More

This place is a dive. Reception staff were impolite and unhelpful, I had a pint of beer at the bar one evening and it was watery like it had been diluted down, my room smelt of sick. The shower didn't work properly, the TV's reception kept fading, two of the plug sockets in the room didn't work. The 'Full English... More

I have to say for once I stayed at a hotel without reading the reviews and what a mistake that was! We stayed here for the NEC as it was only 8 miles away - do not do this its too far away and can take an hour on week days! The Hotel is under going some refurbishment, but really... More

bugs in the bathroom which are supposedly called 'Silverfish'. curtains were thick with dust. Bed was very comfortable but the rest of the room looked like it had been there since the dark ages. In need of serious renovation! And a good dusting! Rooms smelt like smoke even though they were supposed to be non smoking and there was alos... More

The non smoking room stank of cigarette smoke, there was feces in and on the toilet basin, pubic hairs in the bed and dirty marks all over the carpets. I complained and was told by the receptionist that the hotel was dirty all over and that he would not stay there himself, ever! I refused to stay and ended up... More

Clearly in need of refurbishment! Shower falling apart, window does not shut properly, furniture falling apart, no tv remote, no radiators - portable heaters instead which have clearly seen better days!! Light fittings are only just attached to the walls, upside is bed linen clean.