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Etap Hotel Birmingham Centre

1 Great Colmore St, Birmingham B15 2AP, England
Hotel amenities
Ranked #56 of 140 hotels in Birmingham
3.5 of 5 stars 297 Reviews
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297 reviews from our community

What travellers say about this hotel
  • Car park(9)
  • Good value(7)
  • Friendly and helpful(6)
  • Double beds(5)
  • Great location(4)
  • Travel kettle(4)
  • Very clean(4)
  • Toilet roll(4)
  • Rooms were basic(4)
  • Gay village(4)
Traveller rating
    50
    106
    74
    31
    36
Only show reviews for Family (24) | Couples (89) | Business (60)
Date Rating
Paige221194
Birmingham, United Kingdom
2 reviews
2 of 5 stars Reviewed 12 February 2012 NEW

Me and my boyfriend stayed here for two nights, we are a young couple and wanted something cheap. Our room was freezing and we had to move rooms as the heating was broke, the room we moved to was still not very warm. We were given one pillow each and had to make a trip downstairs to get another two.... More

Was this review helpful? Yes
Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
13 February 2012

I’m so sorry that you were disappointed by your experience staying with us. I appreciate the feedback and rest assured that we take all comments very seriously. More

lankeylegs
1 review
3 of 5 stars Reviewed 12 February 2012 NEW

Defiantly a budget hotel, no shampoo , shower gel , no hair dryer, no phone , only 2 towels not even a bath mat. If your looking for spacious rooms don't bother. It's full of drunk teenagers making noise all night.you pay 4 pound for car park which isn' t bad. The "full buffet" is just cereal so don't get... More

Was this review helpful? Yes
Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
13 February 2012

I’m sorry we failed to live up to your expectations. The team and I at the hotel appreciate your feedback, though. We value all comments and I will ensure that your comments are passed on to our development team for future consideration. More

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thebff
Sheffield, England, United Kingdom
Senior Reviewer
7 reviews
2 of 5 stars Reviewed 11 February 2012 NEW

First of all like all accorr hotels staff are very polite and do try to be helpful. Have stayed here numerous times, only last twice where I've had a refurbed room I won't stay again. Always have been spotlessly clean baring once, which was the next to last where I found sequins and a cigarette but on the floor. But... More

Was this review helpful? Yes
Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
13 February 2012

Many thanks for letting us know your thoughts, and rest assured we will look into this matter. I was disappointed to read that you experienced a problem with the mattress in your room; I can confirm that we have not changed the type of mattress we provide on our beds at present. Due to our central location, parking space is... More

Spontaniousmom
1 review
2 of 5 stars Reviewed 9 February 2012

Eyak hotel was by far one if the worst hotel I've stayed at why... We're do I begin, when checking in we were given a triple room instead of double not that would bother me in anyway other than the fact the third bed hangs over the double it's like staying in a school dorm. No carpet no privacy in... More

Was this review helpful? Yes
Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
13 February 2012

Many thanks for your feedback and I’m sorry that you were disappointed. I am personally looking into the points you have raised. I can confirm that the extractor fans in our toilets are regularly checked and operate with minimal noise to prevent disturbance. I was disappointed to read your feedback regarding our newly designed rooms and appreciate the comments. I... More

Posted by an Accorhotels.com traveller
Birmingham, United Kingdom
5 of 5 stars Reviewed 30 January 2012

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Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
5 February 2012

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jbarnabasl
Welwyn Garden City, United Kingdom
Reviewer
4 reviews
3 of 5 stars Reviewed 29 January 2012

I stayed one (Saturday) night at this hotel at the weekend. When I checked in I was advised that, since this was the weekend, there were parties in the hotel. If there were any disturbances I should call reception (on the phone at the end of the corridor or on my mobile - there are no phones in the rooms)... More

Was this review helpful? Yes
Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
5 February 2012

Thanks for leaving your thoughts here. Please rest assured that I will take note of your comments and matter will be addressed. I hope we can welcome you back to the Etap Birmingham Centre very soon. Kind regards Paul Upton, General Manager More

daffodill12
Cheltenham, United Kingdom
Reviewer
5 reviews
7 helpful votes
4 of 5 stars Reviewed 29 January 2012

We stayed at the etap to attend a gig at the O2 academy in Birmingham. Couldn't have picked a better located hotel for its location which is pretty much next to the O2 academy. We stayed in a room that had been refurbished and it was modern and clean! We didn't use any of the other facilities in the hotel... More

Was this review helpful? Yes
Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
5 February 2012

I am very grateful that you could take time to leave us your thoughts and write a review. I am so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards Paul Upton, General Manager More

Posted by an Accorhotels.com traveller
North Wales
5 of 5 stars Reviewed 28 January 2012

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Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
5 February 2012

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Posted by an Accorhotels.com traveller
Gillingham, United Kingdom
4 of 5 stars Reviewed 27 January 2012

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Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
5 February 2012

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carole152001
Newcastle-upon-Tyne, United Kingdom
Senior Reviewer
6 reviews
7 helpful votes
3 of 5 stars Reviewed 26 January 2012

stayed hear for 2 nights december 2010 so this is a rather late review. main positive point is it is slightly better than the easy jet hotel at heathrow in that the rooms are bigger. It does the job for a budget hotel but it is more like a hostel, looking at the other guests it is obvious that they... More

Was this review helpful? Yes
Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
27 January 2012

Many thanks for taking the time to comment. We appreciate all feedback very much. More

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Etap Hotel Birmingham Centre Also Known As

  • Etap Birmingham
  • Etap Hotel Birmingham
Address: 1 Great Colmore St, Birmingham B15 2AP, England

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Etap Hotel Birmingham Centre
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