Have stayed here 3 weeks already just starting the 4th week. Joined the premier reward scheme and already dissapointed witht the service that i have recieved.On check out we were confirmed a ground floor room for this week as the lift has been broken several times on previous weeks to arive today to be told that Brian has moved you... More

Went to this hotel this weekend and the experience was OKAY. Went to the hotel and the first impressions were really good we had 3 rooms, which were really nice and very spacious. Bathrooms are very nice and spacious and clean. We went to the bar and they had no Bacardi which was not very impressive as that's all my... More

Stayed here a few times as I struggled to get a reasonable priced hotel in the area. Staff are friendly and helpful. Rooms are ok, but don't expect anything special. TV was small and dated. Bathroom is spacious and has everything you need. Breakfast was good, fair choice, nothing cooked to order, but great if you want to get in... More

I stayed here when it was Hampton by Hilton, apparently bought by holiday inn in oct 12. Same staff, pleasant welcome and they clearly have regular business custom. Clean, decent shower, big room, free wifi, £59, can't grumble really can you ?

Positives: Exceptionally friendly and helpful staff. Rooms decent, free parking, free wifi (that worked very well). Negatives: The food. Menu is very basic, first two things ordered were unavailable, veg curry came, and it was clearly a frozen meal that had been microwaved, as it was piping hot in parts, and still actually frozen in others (for about a tenner... More

I stayed here when it was Hampton by Hilton, apparently bought by holiday inn in oct 12. Same staff, pleasant welcome and they clearly have regular business custom. Clean, decent shower, big room, free wifi, £59, can't grumble really can you ?

For not a lot extra you can stay in a 'proper' hotel with proper hotel rooms and friendly staff, HIE Star City is well placed when visiting Birmingham, handy for the city centre and not far from major motorways. Star City and The Fort are close by for leisure and shopping needs. All staff EXTREMELY welcoming and helpful. Free secure... More

This hotel is exactly what it should be. Nice room, clean shower with good pressure. Within walking distance of Star city. Star city has a movie theatre with many current/new movies, the restaurants range from mcDonalds,subway, and KFC to a tepanakki grill. There is also something called a genting club which appeared to be a casino. Hotel staff were friendly... More

stayed from fri to mon morn,had tickets for an event at the lg arena,but made a weekend of it. room was large,clean and comfortable.shower was massive,always hot water,bonus of shampoo,conditioner,and shower gel within,handwash and handcream next to wash basin. breakfast was more than adequte.various coffees avaliable from machine,large selection of teas,fruit,yoghurt,toast,croissent,pain au choc,cereals,sausage,beans,scrambled eggs,rolls,fruit juice and only had to ask... More