the staff, were excellen,the rooms clean and comfortable, beds were comfortable,also the evening meal was great concidering there were three couches in at the time, the food was fresh and hot , no fozen foods here all good quality,also good selection of deserts. the breakfast was brill, cerial ,english breakfast toast and plenty to drink, no problem was to big... More

Attending a conference at Ricoh Arena I appreciated close location of hotel to Arena, takes just a few minutes by car. Diner and Breakfast (included in rate) were really fine compared to other places in the UK, french bread etc. Room ok and clean, toilette may need some update but everything was clean. Broadband TV and internet were out of... More

Stayed here recently for a business meeting - check in was nice and easy. Rooms are very simple, but a very good size. I would also recommend getting a room at the back of the hotel, as the noise from the M6 isn't s bad Breakfast was good

We stayed there during a work visit to the Ricoh arena rooms were fine clean comfortable we went into the restaurant for a meal about nine pm there were six other people in my only complaint was the hour it took to cook it it wasn't busy and the meals were not complicated everything else was fine breakfast buffet was... More

Was at a do at the Hilton on the next junction if the M6 which was full. The Novotel is a 3 storey 1960's system built hotel which looks to have been recently refurbished. Check in was very efficient. The lounge, bar and restaurant area is now very funky. I thought the room I had was a good size. The... More

We stayed overnight 9th-10th March as part of our National Coach Holiday, we arrived about 3.30 and were soon sorted with our rooms, which were very clean, dinner was at 6.30pm the meal was fine specialy cooked for us all frozen but nice, the normal dinner was at 7.30pm for full paying guests they got the full works, but of... More

Absolutely brilliant hotel, accommodation, food and staff top class. Kim Cadman and all the staff couldnt be more helpful, rooms comfortable, and brilliant location for us going to the NEC. Well worth a stay.... cant wait again to next visit, as we have been staying here now for past 4 - 5 years.. always tip top.

Stayed here last night as part of a National Holidays trip. Very impressed. Friendly professional greeting on arrival. Smart room with very comfy bed and spotlessly clean. Meal choices at evening meal and breakfast great. All staff friendly and courteous from reception to dining room staff to cleaner passing in the hall. Very impressed - would definitely stay again if... More

This was our first stay in a 'Novotel' good welcome at reception and with an early check in time it suited us very well. We had one of the superior rooms on the third floor which was of a decent size and although a wee bit dated was clean and comfortable, good sized bathroom with separate toilet. The bed was... More