I booked this room as a last min deal for two nights and have to say its a terrible hotel. The staff left me waiting and told me to come back as my confirmation from last minute had not come through despite having booked 8 hours in advance! They did not appear helpful or bothered. The actual room was disgusting... More

The bar area was freezing! Sat with a coat on but had to go to pub around the corner to thaw out! Asked to produce a card of some sort when ordering a drink and when I told the barman I didnt have one he refused to serve me! " But Im a guest!" Oh You didnt say that. The... More

The rooms are bit tired, the pillows very hard, the service a bit chaotic, the reception & dinning room chilly but for the price we paid we can have few complaints. Car parking is a council car park across the road where you have to pay and they do put an extra charge on of £2.00 if you pay with... More

got an internet deal of £30/per night and planned to stay for 3 nights with my boss, as we were contracting in the area.The last time this hotel had any money spent on it was probably the 1980`s, the place is filthy and i mean filthy. The tarrif rate for a nights stay is apparanty £200 who the hell pays... More

for all the hype about this hotel chain i cant explain how dissapointed i was when we came here. the function room was very large, however it was very old and dated, the wall paper was ripped in various areas, the carpet was originally green but had gone brown with age, the dance floor was wooden but had huge chips... More

Ok, we were on a cheap weekend mystery trip, but if I had known which hotel I was going to, I would not have gone here. Dining room, freezing, staff just as frosty, I asked if it would be warmer in another area of the dining room and for asking, I was totally blanked the rest of the time in... More

Stayed here for one night as we had a conference to go to following day, yes the place looked a little tired but you know what don't knock it,reception (two young ladies) could not have been more helpful,room perfectly adequate clean with tea making facilities.We had B&B and evening meal.the meal was excellent three courses more than enough to eat... More

I don't know where to start. When I entered the room it was like going into a furnace. The wardrobe had one door because the other was missing and the dust on the top shelf was enough to write your name in. The food was terrible. The fire alarm went off at 6.49 am with no explanation, cistern handle on... More

Couldn't seem to cope over the holiday - v busy & many staff seemed to be 'holiday' staff. This led to some v poor service on occasions. Also lots of things promised, but failed to happen. Had to ASK for our room to be cleaned after one day missed entirely! Excellent location - v close to centre - you can... More