Room 11....avoid! Shower barely controllable...old, loose controls. Bathroom floor had someone else's hair on the floor when I arrived.Bathroom had black mold around. I thought the banging of the door underneath me, which shook the bed and the room, would drive me insane. At one point I had to go out; I couldn't bear it any longer. It started early... more

This hotel was booked and paid for by my employer, they paid £73 for B&B in a single bedroom - i think they paid over the odds! On the plus side it was clean, warm, plenty of tea/coffee in the room and the breakfast was nice - great service from the ladies in the dining room. The negatives were -... more

Stopped here one night as part of a coach break away. The Hotel is being modernised to an impressive standard and we were surprised how nice our room was. Plasma TV, pleasant boutique decor, very clean and comfortable high quality beds. The only let down in my opinion is that the bar has absolutely no atmosphere and is too expensive.... more

Ok, this place isn't the Ritz, its actually nicer than the Ritz, Believe me I've stayed there. I booked the room last minute direct with the hotel and was expecting the worst when they said it was only £19. Arrived just an hour later and read the signs apologising for any inconvenience during the refurbishment. On entering my room I... more

We booked the hotel for an overnight stay as it was in a good location for Birmingham Int, airport. We had read some of the reviews and it sounded ok. We were not disappointed - we were greeted by friendly staff who organised an early morning taxi to the airport and we were able to leave the car for 8... more

We parked our car the week before we stayed and got a taxi (all part of the package) to the airport for our week away. Returned at 1.50am, phoned the taxi company who picked us up within five minutes and took us to the hotel. The hotel porter was nice and friendly and directed us to our room which was... more

We were booked to stay here the night of the 5th feb. '08 But we got a telephone call that morning to say the hotel had an electrical problem and they were moving us to another hotel. No big problem there we'd still got a place to stay as we'd got tickets for crufts the next day. What made me... more

Stayed at this hotel Feb 08, as an overnight stop before our early morning flight from Birmingham Airport. Hotel, staff, food and airport taxi transfers all excellent. more

This hotel used to be a dated dive, but since the new manager took over it has improved 20 fold. I have stayed here a number of times now as it is fantastically situated, the refurbed rooms are lovely with big beds, modern layout and decor, flatscreen wall mounted tv and good clean bathrooms. I would recommend this hotel to... more