We stayed here for one night. We got a special out of season rate. The hotel looks as though it needs updating but didn't have that old musty smell. I was surprised how clean it was. The bed was very comfortable and the room was huge! I was pleased by the inclusion of a bottled water in the room in... more

Suffolk House is always our first choice in Chichester. This is a listed building with masses of charm and atmosphere. There was a change of long standing staff a couple of years ago. I think Charlie has done well as he appears to be a shy person trying to cope with his 'front of house' position. I really don't imagine... more

I am about to book to stay again, in spite of some of my experiences last time! The reason? - it's different, and pretty reasonably priced given it's location. I had to move rooms three times before we got it right - first time I was put in an already occupied room, second, the hot water didn't come through, third... more

Cannot believe the owner of this hotel is still in business. Diabolical customer service. The hotel has a vague charm and granted the toilet is clean, but really, when do we get so desperate as to accept this as any kind of 'quality' - that's the least you should expect. The location is great. But if you ask the owner... more

Suffolk House was literally the only accommodation available when I booked my 3-night stay in late June. Chichester was full to the brim because of a big race nearby. So I was apprehensive: why were all other hotels and inns booked, but not Suffolk House? I was very pleasantly surprised. I had a single room, which was tiny, but the... more

I called up to query the price of a room my husband booked, The receptionist was extreamly rude and condescending. Due to this treatment I asked if he could cancel our room and he terminated our call. more