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Hilton Leeds City


TripAdvisor Popularity Index
#37 of 94 hotels in Leeds
TripAdvisor Traveller Rating
3.5 of 5 stars 110 Reviews
Recommend63% |
Write a review
“value for money stay” 30 Oct 2009 - tailroader
“Unfriendly receptionist late night, and grubby room” 26 Oct 2009 - UK_traveller1967
Call now to book: 1-800-45-HOTEL from hotels.com
Get a great room at a smart price
Avg price for top Leeds hotels = £119
£63* Roomzzz Central 4.0 of 5 stars 91% recommend
£72* Woodlands Hotel & Restaurant 4.0 of 5 stars 78% recommend
*Average prices

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What's Near Hilton Leeds City

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Hilton Leeds City
Neville Street
Leeds LS1 4BX
England
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Traveller Advice on Hilton Leeds City

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Professional Advice (1)
Title Source
“Hilton National Leeds” Wcities.com
Hilton Leeds City
Hotel class 4.0 of 5
Neville Street, Leeds LS1 4BX, England
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Reviews you can trust

63% Recommend
3.5 of 5 stars 110 reviews
Excellent
20
Very good
28
Average
33
Poor
16
Terrible
13
By trip type
All (110)
Business (26)
Couples (32)
Family (5)
Friends getaway (9)
Solo travel (13)
[ Date ] [ Rating ]
“value for money stay”
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4 of 5 stars
tailroader
the walled city Derry
30 Oct 2009 | Trip type: Couples

we stayed four nights --helpful and friendly staff the hotel was central to the city shopping areas and transport. the room was clean and well provided for --ironing board and iron, tea and coffee, shower, shampoo, conditioner ect ect. the room could have done with a freshening. the breakfast was first rate,ignoring the slow toaster we had a good experience... more

“Unfriendly receptionist late night, and grubby room”
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3 of 5 stars
UK_traveller1967
UK_traveller1967
26 Oct 2009 | Trip type: Business, Solo travel

Not really up to Hilton standards. Late night male receptionist was rude, sarcastic and reluctant to help (although female staff in morning were lovely). Room was grubby and small; bad TV reception; broken remote; mildew on tiles, etc. Not awful, but there are much better hotels to stay in Leeds for the same price or cheaper. more

“Fair- But Room to Improve”
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3 of 5 stars
SMG701
SMG701
18 Oct 2009 | Trip type: Couples

I spent a leisure visit on a Saturday night at the Leeds Hilton. On the plus side, the room was clean and had a good range of products - shampoo, iron etc. The shower was powerful and not one of those annoying weak ones. Breakfast was buffet style and so you were able to eat as much as you like.... more

Management response from
Ian James, Manager

Dear Guest Thank you for your comments on this website. I wanted to personally reply to you and take your feedback to improve the services and products we offer. I am glad that you enjoyed your stay with us, especially Breakfast in our City 3 Restaurant. Please be assured that I have passed on your kind comments to all of...

“excellent”
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5 of 5 stars
abbcccdddd
Mansfield, United Kingdom
8 Oct 2009 | Trip type: Friends getaway

Had a fantastic night at the hilton. We had an executive room and it was lovely. We also had a very nice meal in the restaurant. I cant complain about anything with this hotel. It is also in a very good location for the night life. The spa facilities were good, but not the best I have ever been in. more

Management response from
Ian James, Manager

Dear Guest Thank you for your comments on this website. I wanted to personally reply to you and take your feedback to improve the services and products we offer. I have passed on your comments to the departments involved, especially my City 3 Restaurant Manager, Executive Chef, Living Well Health Club Manager and their teams, to ensure that your comments...

“Standard City Hotel”
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3 of 5 stars
AnnieM1
Doncaster, United Kingdom
7 Oct 2009 | Trip type: Business
1/1 found this review helpful

Stayed for one night in room 1202 (a suite) - a very comfortable room which was well equipped. Both service and breakfast are very good. The hotel is in a handy location for the station and city centre. My only criticism is the lack of reliable internet in the conference room on floor 5 and having to pay to connect... more

Management response from
Ian James, Manager

Dear Guest Thank you for your comments on this website. I wanted to personally reply to you and take your feedback to improve the services and products we offer. I have passed on your comments to the departments involved, especially my Housekeeping team and Executive Chef and his team, to ensure that your comments are shared with all team members....

“OK - very pricey room service breakfast!”
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3 of 5 stars
2scots
Scotland
4 Oct 2009 | Trip type: Business, Solo travel

A perfectly fine hotel for a short stay. A bit hard to find from the station as not signposted like some of the others - you can see it, but it's a bit awkward to get to though not far. Just be aware that if you are on a B and B package and decide to treat yourself to room... more

Management response from
Ian James, Manager

Dear Guest Thank you for your comments on this website. I wanted to personally reply to you and take your feedback to improve the services and products we offer. Thank you for your comments regarding directions to our hotel from the train station. We will always take guests comments on board and try to improve our services. Please be assured...

“Slightly let down”
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3 of 5 stars
PrincessKittyKins
Oxfordshire
11 Sep 2009 | Trip type: Business

Stayed in the Hilton for 2 nights on business. Hilton hotels are usually my first choice for business hence chosing to stay in this one whilst in Leeds. My room smelt very stale (almost smokey) although it was clearly a non-smoking room. The air conditioning was very noisy and not actually effective. Couldnt open the window though due to the... more

Management response from
Ian James, Manager

Dear Guest Thank you for your comments on this website. Please accept my sincere apologies for the delay in responding to you. I wanted to personally reply to you and take your feedback to improve the services and products we offer. I have passed on your comments to the departments involved, especially my Housekeeping and Reception teams. I am glad...

“excellent location if travelling by train”
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4 of 5 stars
excraftybakers
Cumbria
8 Sep 2009 | Trip type: Couples

Stayed here Saturday & Sunday night on the 2 for 1 special offer so we only paid £44 per night bed & breakfast for a double room. An absolute bargain. Very, very noisy guests on Saturday night until 5 am. Sunday was the opposite. Apparently they get a lot of hen parties etc. Wouldn't put us off going again though.... more

Management response from
Ian James, Manager

Dear Guest Thank you for your comments on this website. Please accept my sincere apologies for the delay in responding to you. I wanted to personally reply to you and take your feedback to improve the services and products we offer. I have passed on your comments to the departments involved, especially my Reception, Executive Head Chef and City 3...

“Internet charges are too expensive”
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4 of 5 stars
Catherine010
Melbourne
30 Aug 2009 | Trip type: Business, Solo travel

Many hotels provide free wireless internet - not the Hilton. It is time the Hilton moved into the 21st century. The room, the restaurant, the food and service were Hilton quality -good. more

Management response from
Ian James, Manager

Dear Guest Thank you for your comments on this website. Please accept my sincere apologies for the delay in responding to you. I wanted to personally reply to you and take your feedback to improve the services and products we offer. Please be assured that I have passed on your comments in regard to our internet facility offering, to our...

“We used their 2 for one offer so fantastic value - our room was huge and very comfortable”
Save Review
4 of 5 stars
bootsmagee
north east Hampshire
25 Aug 2009 | Trip type: Family

We were greeted with wonderful northern hospitality. The hotel car park (you have to pay for this) is far too small - the turns are so tight it is quite possible that you will scrape your car. If it is full, because there is a health centre used by the public on site, we could not find out what happened... more

Management response from
Ian James, Manager

Dear Guest Thank you for your comments on this website. Please accept my sincere apologies for the delay in responding to you. I wanted to personally reply to you and take your feedback to improve the services and products we offer. I am glad that you enjoyed our City 3 Restaurant and breakfast offered to you during your stay. Please...

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Hilton Leeds City Also Known As

  • Hilton International Leeds
  • Hilton Leeds
  • Leeds Hilton
Address: Neville Street, Leeds LS1 4BX, England
Leeds hotels Hilton Leeds City
3.5/5.0
110