A very enjoyable stay overall despite the negative points However the plus points were : great location, beautiful picturesque views over the river from the rooms and restaurant, very clean, well-appointed rooms. The negative points need addressing and were a shame: no bell at reception and no-one there when you needed someone, defensive attitude from receptionist, breakfast staff slightly curt,... More

Have just used our Travel Zoo voucher. The meal was excellent full choice of the menu. The food was well cooked and where required hot. The bar and restaurant staff were also very good. Would have liked the weather to have been better in order to be able to sit outside by the river, perhaps next time! Can't wait for... More

Let's get the negatives out of the way first! There was a tap in my room which, with the slightest misjudgement, could spray you with the water (as happened to me and no doubt, other guests as well). Yes, there was a sign warning you of the possibility that this could happen, but why can't they simply get a plumber... More

My fiance and I are here after a late change in my work shifts and a last minute decision to go away and what a find. We found this hotel on the internet and took advantage of the sunday saver deal. It is so easy to find, it is just outside the centre of salisbury and backs onto the river.... More

Couldn't fault the hotel. service was excellent , rooms extremely clean - we were upgraded to executive and they were lovely large rooms with amazing views. We had a meal in with our room booking and the food was excellent on both evenings, would definitely return

The Inn is situated in a lovely setting ,,idyllic but this is where this wonderful picture stops . The reception we received in booking in was more than frosty ,,An ice pick would have been invaluable ,,not a good impression when you are booking in for a stay .An unwelcome receptionist can set the tone for your get away.We were... More

We stayed here for one night having got a £75 deal and was pleasantly surprised, its a lovely place the room was fantastic, clean and comfy and the staff were great. There was a wedding that day which meant only one small bar was open which was not in keeping with the rest of the beautiful period theme of the... More

Although booking a couple of nights independently, we were part of a wedding party that held the evning reception there. The room we had, No29, overlooked the gardens and river with Salisbury Cathedral in the background - one of the best hotel bedroom views we've experienced. The bed was huge and very comfortable. The wedding reception meal, often a cause... More