We stayed at the hotel for a wedding in the grounds of the hotel at Northcote House. Northcote House is a character neo-georgian house where as the hotel accommodation itself, as other reviewers have said, is reminiscent of university halls of residence. The hotel is separated into separate named blocks and we stayed in the Anderson building. The room was... More

Booked 2 rooms at this hotel as having a day at the races and didnt want to drive home, then read the reviews which weren't very good. I did think about cancelling but decided it couldn't really be that bad. We arrived early and had no problem getting our rooms. The girl on reception was very polite and helpful, directed... More

Upon arrival I was a little underwhelmed by the outward appearance of the building, which looks a bit institutional. However, there was a warm welcome at check in and a clear explanation of where to find my room and the various amenities. The room itself was very nice, with modern decor, a comfortable bed and a desk by the window.... More

Stayed here in March for business and although its not nice to be critical when you don't get value for money it needs to noted to the owners. The accommodation is really bad, I have stayed in better youth hostels than this. On a plus note the staff are helpful and pleasant but clearly lack guidance on what is needed.... More

At first I thought I had stumbled on a gem so close to Lego land and an amazing price we booked 2 rooms and we arrived with high hopes ..... Sadly this is little more than a nasty looking ex hospital or collage campus . Not the de vere we thought it would be. The pictures online don't show this... More

We don't normally write reviews but after reading low ratings, wanted to put our view forward. Stayed for 1 night in November 2012, we found the staff were very pleasant and helpful. Having made the booking on a winter deal we wondered whether we would be treated differently than those guests paying the normal rate. This was not so, in... More

Thought I had a result in finding this gem, but happened to be an extremely rough diamond. The rooms are pretty basic even some Travel Lodges are better and cheaper. My room in Chaucer was ok but Chaucer must be furthest away from every facility in the place. That was my main gripe everything was a long long walk. It... More

we stayed here as we were attending a party near by . we arrived on Friday afternoon. we were unhappy with the first room we were given as we had very noisy neighbours with a small baby. it was no problem at all to change to a quieter room. for our evening meal we ate in the hotel. although the... More

My wife and I had a room for one night for £20. This was fantastic value but there are a few things you might like to know: Check out is at 9 am weekdays and 10 p.m weekends. I would not take a leisure holiday on those terms. The bathroom floor (Room 328 in "Chaucer" building) seriously dipped in the... More