Stayed many times and always enjoyed. Room 1 (with the four poster bed) has been redecked and is very nice. Room 5 could do with the same, eapecially the on-suite at little cost. Lovely hotel that just needs some finishing touches to make it perfect. Full English is great and staff always helpfull.

We recently booked a weekend with Groupon it was a great location plus excellent customer service breakfast was lovely the views from our room were wonderful furniture was a bit dated but all in all it was great for the price we paid keep up the good work as I will be coming back again

Came for one night on a special offer and upgraded for a further £25 to the four poster room which was lovely. Amazing views, hotel a little bit shabby overall but the staff couldnt do enough for us. Excellent customer service, great location and tasty breakfast. Saw two other rooms and they were fine too. Good value :-)

Excellent service. Breakfast is from 07:30 (the time I had to leave for work) but with no fuss they agreed to have breakfast ready for 07:10 if I pre-ordered. They turned up on the dot with a massive 'full English' which I didn't quite manage to finish.The place is a little faded but superior to a chain hotel and in... More

Myself and 8 work colleagues decided we needed a lift as the weather was so apaulling. We decided a get together over afternoon tea was in order. We decided to book the Mount Pleassant Hotel in Malvern and were not disappointed. It was amazing! We were truly spoiled. Lovely fresh selection of sandwiches, gorgeous homemade cakes and pastries (several varieties),... More

We recently purchased a Groupon deal to stay for one night. The hotel is in a lovely position, big car park and right in the lovely town of Malvern, with all attractions walkable. The staff were very friendly and very helpful. Our room was at the end of a long corridor and we wouldn't have had any views as it... More

Stayed for one night 28th February mainly for a visit to Malvern Theatre, which is just a ten minute walk away. Everyone at the Hotel is extremely friendly and nothing is too much trouble. We stayed in room 4 which has wonderful views over the Priory, allthough having said that it would have been a lot better if it hadnt... More

Have been staying here for my course and while i have had a few different rooms, the standard was raised with Room 5! The staff are awesome and always ready to help, sort things out or just offer a friendly smile. Food not bad, and wine a plenty (merlot particularly good!) I'd recommend this hotel for its friendliness, location and... More

From our initial phone call to check out the staff were lovely. The young gentleman on reception was first rate! the lady who showed us to our room was also very nice. The room was clean and comfortable, the bed gave a great nights sleep and the views were FANTASTIC. Only one critique the room was a little cool, maybe... More