Cold, no atmosphere, old upholstery and the gym is closed. I would rather stay in a premier travel inn more

Cannot fault anything.The closed swiming pool is a shame though.Will come back if visiting the area again. more

I was a little worried after reading some reviews but as I had already booked we decided to go with an open mind and I am so glad we did . The place looks fantastic the staff were fantastic the place was really clean although it does need new carpets in the bedrooms there are a few holes and stains... more

Good food and service.Already asked my company to add the hotel to our list. more

I booked this hotel because of its beautiful location but I was concerned that many of the reviews on here and on laterooms .com were far from satisfactory. Thankfully the bedroom was perfectly ok, it had recently been redecorated and the furniture was modern and newish. Everything worked perfectly ok. The carpets in the corridors and public areas were a... more

This hotel was booked for me by a hotel agency used by my company. The location was fine and so I accepted it. If this is truly a Best Western hotel there must be a severe lack of investment from the parent company. Staff were fine, a warm welcome from the reception manager, a great south african barman, food very... more

I stayed here for one night, and had I not arrived at 11pm I most definitely would have checked out. The room was filthy; dirty and stained carpets, marks and scuffs on the walls. Rotten window frames, curtains sagging in the middle. Awful linoleum flooeing in the bathroom. This is definitely not a 3 star hotel. Would I stay here... more

I was staying in Worcester overnight on business and decided to use this hotel as it was a littlt out of the town. The decoration in my room was in need of a complete overhaul - there was pain missing off the walls and the woodwork was cracked - the windows were old and the woodwork needed replacing. There was... more

Bedding seemed clean but the 70s bathroom and dirty windows put us off getting our clothes out of our bag. The room smelt a bit musty rang reception they didn't have another double room available (offered a twin) but did come and spray some air freshener. The breakfast was chaotic they did not have enough staff so guests ended up... more