Bought a kgb deal for two nights. Then due to unforseen circumstances, we were unable to get to the hotel before the deal expired. Rang the hotel to explain and thought that although we could not make it up, at least they could get their money from the deal, as we realise there cannot be much profit in these offers... More

I stayed here with my wife and a friend for three nights, and out of a three week trip through Europe this is the hotel that is most memorable. The room was excellent, the location is perfect for exploring Conwy and the surrounding area, and the owner made us feel very welcome and was a real pleasure to hang out... More

My second stay at Castlebank, and as last time just perfect. This time I asked for a bigger and ensuite room and was in number one, great room. Very comfortable, free wi-fi, and a wonderful breakfast. Wouldn't consider staying anywhere else especially when you can then walk to The Old White House to eat (see separate review) Excellent hotel I... More

My partner and I stayed at Castlebank Hotel in February for the weekend and really enjoyed our stay. The owners were really friendly and they couldn't do enough for us. They made us feel very welcome and informed us of the best places to visit on our stay (great recommendations!) ensuring that we had a lovely break. The hotel is... More

We had such a lovely weekend there a couple of years ago time that when we booked a weekend away in the area there was no question as to where we'd stay. The owners of the Castlebank are friendly and welcoming and go the extra mile to ensure your stay is enjoyable. The bedroom (2 - The French Room) was... More

We went to the Castebank Hotel on a KGB voucher and, despite the low income this generates for the owner, were treated to an excellent weekend. From the moment we and our friends arrived, till the time we reluctantly had to depart, we could not have asked for more. Henrique, the owner, makes everyone feel special, whilst his wife produces... More

Found the stay very pleasant, the owners where very helpful and treated us like the family. Enjoyed talking to the owner about Conwy. The rooms are well layout and has a modern look and feel. The breakfast was the best we have had in North Wales and was all local produce and I am not over hyping it up! If... More

We had an overnight stay on Boxing Day as part of a mini-break with our daughter, who was visiting from Barcelona. We couldn't have chosen better. The rooms and lounges were warm, comfortable, tasteful and unpretentious, and the owners were incredibly friendly and helpful. The food was superb, including a dinner with a very imaginative menu - which made it... More

We stayed at the Castlebank for a couple of nights on the 7 December with a group of friends...Jo and Henrique were very friendly and helpful and the breakfast was really good, just what you need for a nice long walk!!! We will definitely be returning for a long weekend :) we would all highly recommend this hotel........