I have written several reviews in the past on the Waterloo Hotel. We took some customers there on Saturday and stayed on their dinner bed and breakfast package, which is always fantastic and didn't disappoint. We have only ever stayed inside the hotel but this time we stayed in the outside lodges and what a surprise, lovely large rooms with... More

Very friendly and helpful staff. Bar excellent and food of a very high standard. Room layout and facalities very good and no disturbance. Location very good for touring North Wales. Good menu choice with good service with no delay.

Many restaurants in Betws y Coed are failing in their appeal due to overpriced and poorly cooked food and poor customer service - not so this place. Eating here was recommended to us therefore fed up of being disappointed by other places we gave it a go. From the outset our experience was extremely positive. The staff are friendly, the... More

We stayed for 3 nights at this hotel recently, on arrival at reception we were given key to room no. 44. This room is like a self contained flat only thing missing is a kitchen, a separate lounge with settee and television and patio doors overlooking the grounds. Beds comfortable and rooms nice and warm and very clean everywhere. Breakfast... More

I booked a Groupon offer to stay at the Best Western Waterloo Hotel in Betws-y-Coed as it seemed like a good deal. We were greated by a lovely and very friendly receptionist. The hotel lobby is clean and welcoming. We were given a 'Deluxe Room' (number 42) which was a very generous size. It had a lovely little patio with... More

Major building works ongoing: lorries, trucks and builders and their associated noise from 08:30 until 4pm was unpleasent to say the least. Very very Overpriced and exceptionally dated and tatty. Very noisy- both noise from the busy road outside ( even at 3am) and other guests, slamming doors etc. Breakfast reasonable. Wifi frequently lost connection. Staff pleasant.

Just had one night at this hotel. Staff were pleasant and welcoming. We were allocated Lodge 54 at the back of the hotel. First impressions, nice large room, bathroom ok, towels old and thin. However I wouldnt recommend this room as it is next to the heating/boiler room and the noise from the whole system was terrible. We went to... More

Just got back from 4 nights at the Best Western Hotel in Betws-y-Coed, North Wales. I've never written a hotel review before, but felt compelled to in this case. I cannot fault this place. I stayed there for 4 nights just myself and my little boy, who is 5. We both had such a great time - Betws-Y-Coed is a... More

We have stayed in this Hotel for more than twenty years for our annual dinner as a climbing club. In all those years service has been excellent. Food is always good,service exceptional. The staff cannot do enough to assist and have become friends after all these years. Refurb due on some rooms in 2013 but even those due for refurb... More