I recently stayed at your hotel and thought it was a friendly clean hotel.the receptionist who was called kate was always smilling , friendly and always willing to help, she was a little treasure and made us feel at home, i think she will go a long way with her manner with people she is made for the job!the food... more

Booked the Waterloo for a short break to Betws-y-Coed; stayed in a standard lodge. The other rooms available are standard hotel rooms (in the hotel itself), and deluxe lodges. The deluxe and standard lodges were separate from the hotel building. The room was a decent size, comfy bed, plenty of storage. Bathroom was a good size with a big towel... more

I went to this hotel because it was the first one that i came to when i arrived to betws y coed. I can say i made the right choice everything was perfect i did,nt feel like a customer on my own the staff made me so welcome and part of the hotel. The surroundings were perfect,the food perfect lets... more

My wife and I stayed in this Hotel with 72 other members of the Rolls Royce Enthusiats' Club for 3 nights in June 2007. We could not fault the food, service, staff or bedrooms/lodges that we all stayed in. The cost was reasonable for this quality of Hotel, we live fairly local and do visit from time to time just... more

Thank you very much for a fantastic weekend, after completing the three peaks challenge, it was a pleasure to find a friendly and welcoming hotel. The service was excellent and extremely friendly. We had a very enjoyable evening meal, quality and service you would expect at a top class restaurant. The accomodation was very comfortable and spacious. We would highly... more

I tend to use this hotel on a regular basis throughout the year. The restaurant main menu is a little limited, however the level of services more than makes up for it. The hotel also has good leisure facilities. more

We have just had a very pleasent stay at this hotel (shame the weather wasn't as pleasant!!!) When we arrived we were a little unsure what to expect as the reviews on this site were very mixed, we needn't have worried though the room was clean & tidy & the staff were friendly. Due to the weather we had our... more

One of the wors hotels i have ever been.And all prices are extremely high. more

Just stayed over the easter break in this charming Motel style hotel. The hotel had a wonderful restauarnt were during our break there was a harpist playing to us each night. The restaurant was extremely busy during our stay, however the staff appeared unfazed and were as cheerful as ever The food was excellent and the steak I had was... more