My husband was taking part in a marathon and we needed to stay near Llanberis. We found this hotel in a brochure and booked over the phone. HOTEL The hotel is in a very picturesque area and was easy to find and right on the A5. Checking in was easy and we were directed to our room - which was... more

We stayed at Swallow Falls last week - what a difference a year makes. Having been there last year during the extensive refurbishment they were undertaking, we were slightly apprehensive, but as the location was ideal and after checking that all their work was finished we decided to give it another chance. I am so pleased we did! It was... more

The worst hotel I've ever been too.!! The rooms are very noisy and very uncomfortable. The staff at the reception is not very organised and they completely messed up our bookings. Inspite of having confirmed our bookings the previous night, when we arrived there, we were told that they did not have accomodation for us for the last night. As... more

Swallow Falls Hotel is quite simply one of the worst places to stay in Betws-Y-Coed if not Wales in general. I stayed there for two nights in July and had a thoroughly awful experience. The rooms are noisy, dismal and uncomfortable. The staff were largely unhelpful and met each request with an exhausted sigh and rolled eyeballs and the food... more

This used to be a family experiance, not any more, children are no longer encoraged, in favour of drunken squadies and adults who wish only to drink copious amounts of alchol. Will no longer freqent the site more

My wife and I stayed in the hotel for two nights. I booked over the phone the day prior to my arrival. While I was at the hotel, I saw a midweek spcial board displayed with a price less than what I payed. As it was midweek, I asked some customers and they said that they paid the offer price.... more

I had my wedding at this venue 3 weeks ago and I must say it all went without a hitch. Mr Peter Jones and his staff were to be fair incredible. The Wedding Meal itself was extremely well presented and tasted fantastic, from the starter right through to the desert, The layout of the function room during the day and... more

me and boyfriend decided to stay here as we had passed it a couple of times and thought it looked nice, we were very suprised at how cheap it was so stay here, it was only £65 bed and breakfast for both. When we entered the rooms first impression was that it was ok for price, however it became aparent... more

Marking this as 'terrible' is a little harsh as parts of our stay were OK but some parts really stood out - in the worst way. We picked the Swallow Falls Hotel at random while driving through. The room looked good but once we'd moved in we found some problems: the TV aerial cable was broken, a light bulb had... more