We arrived at the Gwynedd Hotel and checked in to our room, upon leaving the room to go out for dinner, we had some difficulty locking the door and when we finally managed to lock it, one shove of the door and it opened. We told the management and we were moved to another room, which smelt like someone had been chain smoking in and had a very lumpy mattress which resulted in 2 poor nights sleep. When mentioned to the staff, they were quite indifferent about it. The establishment, has undergone refurbishment in the restaurant and the bedrooms were very tired and in need of renovation. At dinner they couldn't supply a simple cup of filter coffee or were we offered brown toast with our dry and over cooked breakfast. more