We find ourselves compelled to write this review after giving the Great House at Laleston, South Wales, numerous chances to improve upon the discourteous service that the male proprietor Mr Bond always seems to manage to excel at showing us. We have not returned to the Great House for many, many months after in one way or another being very... more

Great service is so often much more apparent in an independent hotel and this cosy well-run establishment on the outskirts of Bridgend is certainly no exception. My room was located in an adjacent converted barn was very comfortable indeed and adorned with plenty of original nick-knacks for a nice historic and snug feel about it. From the moment you arrive... more

This is a small hotel in an ancient building, with a more modern detached annex, in a quiet village two miles from the centre of Bridgend. It boasts a high-class (for Bridgend) restaurant. Having eaten in the restaurant on several previous occasions and not been disappointed, my wife and I decided to give the hotel a try for a few... more

I booked the great house hotel for my wedding reception out of sheet convienience, as it is situated across the road from where I got married. What a stroke of luck! The formal setting and atmosphere can put some people off but I found it fantastic. The manager (Bill) was great at helping us with all the finer details and... more

Just returned from Sunday Lunch at the Great House and was left a bit disappointed. From the moment you enter the bar one has the impression of formality that will inevitably be carried through to the restaurant when your drinks are trayed in before you. I appreciate that this kind of service floats some people's boats; having your napkin placed... more

I stayed on business this week, having got bored with the bad food and blandness of the local chain lodge/hotels in the area. The Great House and its restaurant are a fantastic alternative to the normal choices. The food is freshly prepared by real chefs - the breakfast was superb, the service is excellent, all in all a great night.... more

I've stayed at this converted Elizabethan house hotel twice in the last 12 months while in Wales. It's the sort of hotel which makes me want to return when I am not working. The attention to detail restores hope in the idea of a good hotelier. The hospitality tray is not just the usual powdered coffee but a good selection... more