Great hotel with very nice service. A little pricey, but in the heart of downtown Cardiff and in walking distance to many Cardiff City attractions. Views are exceptional, rooms are nicely sized, amenities are fresh and newer. more

We booked the hotel based on location as we were both running the Cardiff Half Marathon. We are used to 4/5 star accomodation but the room was not up to standard. It was a disabled room at the end of a corridor. The furnishings were rather tired, there was horrible black gunge under the shower hose and the bathroom needed... more

Stayed for a long weekend 23rd - 25th. I had been in correspondence with the hotel be fore hand and I have nothing but praise for this hotel. The staff were very friendly (Megan and John) and couldn't do more to make our stay as enjoyable and comfortable as possible. We didn't have probs with breakfast queues (lovely breakfast both... more

Having stayed at five star hotels previously, this one did not make the grade. Room was definately not five star. Service was slow and only two lifts so we had to wait ages as there was constantly a queue. Breakfast was average and priced at a ridiculous £18 each. i am booked in at the Hilton in Germany and hope... more

We booked the Mercure Hotel back in July for the Cliff Richard show. Twenty four hours before the visit we were relocated to the Hilton - the best thing that could have happened. Having stayed in a number of hotels in Cardiff this has been by far the best. Rooms were of a good size, all the furnishings were well... more

I spent a weekend with friends in Cardiff at the Hilton & really enjoyed it. The hotel was very nice, the staff helpful, the rooms spacious & the bathroom very clean. We asked for 2 quiet rooms & didn't have any problems with noise. There was a wedding party in the hotel one night, with a disco, but once we... more

Maybe my expectations were too high! I've read so much about Cardiff Hilton being one of their flagship hotels etc etc, that I think I was expecting too much of it! I wouldn't say anything was particularly bad about it, but as a 4-5 stat hotel I would have expected better. For a relatively new hotel the rooms were quite... more

I came for a conference and was very pleased with how centrally located the Hilton is. It's opposite a beautiful park and the University and is only a few minutes from downtown shopping and 15 minute walk from the bus and train station. The staff is friendly, there is a big gym and a tiny business center. The breakfast buffet... more

Stayed here for 3 nights in September 2009. Good hotel, central location, clean rooms, but occasionally not quite up to Hilton standards. Breakfast is good, plenty to choose from, but on last day the staff forgot about my cappuccino I ordered completely and didnt bring me anything. Also, the furnishing in rooms could use update, TV is good though, with... more