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Holiday Inn Express Cardiff Bay

3.0 of 5
Longniel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
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Ranked #22 of 86 hotels in Cardiff
4.0 of 5 stars 112 Reviews
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112 reviews from our community

What travellers say about this hotel
  • Car park(9)
  • Good value(5)
  • Reception staff(3)
Traveller rating
    19
    52
    25
    13
    3
Only show reviews for Family (24) | Couples (41) | Business (19)
Date Rating
Ian D
Castleford, United Kingdom
Reviewer
5 reviews
3 of 5 stars Reviewed 15 February 2012 NEW

There is nothing special really about this hotel. It is just a basic Holiday Inn Express. It is very clean and tidy and modern but thats about it. There is no resturant but you are allowed to order in take-away and there is a lovely pub called the Wharf next door. The Bay area is very pleasent, however, I am... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
17 February 2012

Dear Ian D Thank you for taking the time to review our hotel. I'm glad that although as a limited service hotel, we were not able to meet your dinner needs, you found us to be clean and comfortable and in a convenient location. We are fortunate to have the facility where we can organise any meals taken at the... More

richardnailor
Southampton, United Kingdom
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012

As 3 star hotels go this one is a cat above the rest. The rooms overlook the dock of the bay and make for a fantastic evening stroll. The bay area is an easy walk and the hotel also offers a cooked breakfast and not continental only which is the norm for this type of hotel. The staff are very... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
6 February 2012

Dear Richardnailor Thank you so much for taking the time to write such a lovely review - and I know I am biased, but must agree that we have one of the best locations in Cardiff - and a very friendly team waiting to welcome you back! Kind Regards Karen More

Joanne S
Cardiff
Reviewer
3 reviews
4 of 5 stars Reviewed 30 January 2012

Lovely hotel for 1 night, perfect Holiday Inn Express. Nice big, clean room! Brilliant location, walking distance to Red Dragon Centre, Millennium Centre and Train Station for Cardiff City Center. Helpful staff, no faults! More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
6 February 2012

Dear Joanne S Thank you for taking the time to review us and I'm delighted that you found our hotel to be so convenient and the team here helpful. We look forward to welcoming you back soon! Kind Regards Karen More

sterlingsteve
bridgwater
Senior Reviewer
9 reviews
15 helpful votes
4 of 5 stars Reviewed 28 January 2012

Stay here quite a few times a year and it never fails to deliver . I am PCR Platinum so stay in quite a few IHG properties through out the year , this is the only HIX I stay in , cant praise it enough . The staff are always polite and friendly and nothing is too much trouble . More

Was this review helpful? Yes
Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
30 January 2012

Dear Sterlingsteve Thank you for leaving such lovely comments on our hotel. We do pride ourselves on customer service and I'm delighted that you agree! We look forward to welcoming you back in the near future. Kind Regards Karen More

mrbub
2 reviews
5 of 5 stars Reviewed 26 January 2012

My wife and I have been coming to the HIE in Cardiff Bay every couple of months for the past five or so years, and it is one of our favourite places to stay. We generally pay between £65 and £85 pn online, which (including a pretty good breakfast buffet) represents excellent value for money. The staff have always been... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
30 January 2012

Dear mrburb I'm so pleased that you feel that this is home from home for both of you and that you find the hotel such good value for money and just wanted to say thank you for taking the time to put this in such a lovely review for us. We look forward to welcoming you and your wife again... More

Frost16
Aberystwyth, United Kingdom
Contributor
13 reviews
3 of 5 stars Reviewed 23 January 2012

title says it all really, very basic. basic breakfast. basic everything. room a little noisy for us, we could hear everything going on in neighbouring rooms. bed felt like jelly! very weird to sleep in. Good I guess for what you pay for but id rather pay a little bit extra and have a decent breakfast, more comfortable rooms to... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
25 January 2012

Dear Frost16 Thankyou for taking the time to write a review of our hotel and although you did not find the bed to be as comfortable as expected I'm delighted that you found us overall value for money. Kind Regards Karen More

scoa
Burnley, United Kingdom
Senior Contributor
22 reviews
10 helpful votes
4 of 5 stars Reviewed 16 January 2012

We have stayed here many times in the last few years, so I thought it was about time I gave them a review. We stayed in December and paid £85 for one night which includes a free breakfast. The breakfast used to be very basic, but as time has gone on it has become more substantial and now includes bacon... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
17 January 2012

Dear Scoa Thank you for your for leaving us this review and I'm delighted that you will continue to stay with us in the future. Our Free breakfast was a new addition in August this year, and although we don't serve bacon we will continue to offer our continental breakfast along with selected hot items which include the sausage, egg... More

alexellie
London, United Kingdom
Senior Reviewer
9 reviews
13 helpful votes
4 of 5 stars Reviewed 3 January 2012

Thank you to all the staff at Holiday inn express. a particualr outstanding member of the Team is Lewis, who helped make suggestions of where to eat etc and various locations. everyone was extreamly pleasent there, and nothing is too much trouble for them. Real joy that everyone on the front desk is Welsh/English and not Far Eastern European, as... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
5 January 2012

Dear Alexellie Thank you for leaving such lovely comments with regards to the team here at the Hotel - I'll certainly make sure that these are passed on. I agree, we have one of the best locations - ideal for venturing into both the City Centre and Cardiff Bay. Kind Regards Karen More

PAButo
Solihull
Senior Reviewer
10 reviews
18 helpful votes
4 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

I use this hotel a lot for my business trips to Cardiff, Catherine and Kerry Ann are always very pleasant and abliging. it is perfectly situated to explore either Cardiff Bay or Cardiff City Centre both being about a 10-15 minute walk. The rooms are clean and tidy with Flat Screen televisions, radio facility and adequate bathrooms with showers. Breakfast... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
19 December 2011

Dear PAButo Thank you for taking the time to leave such lovely comments about our Hotel. I am very lucky to have such a great team here - who look forward to welcoming you back soon. Kind Regards Karen More

LOGAN
Holyhead, Wales
Senior Reviewer
7 reviews
16 helpful votes
4 of 5 stars Reviewed 9 December 2011

The hotel is fine but at this time of the year it is a bit to far from the city. If it rains or at this time of the year a cold wind is blowing the 20/25 min. walk is a bit to far. The road is flat all the way in to city. The walk to Cardiff Bay is... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
19 December 2011

Dear Logan I'm glad that you enjoyed your recent stay with us and that the team here were able to look after you. I'm sure you know only too well about the good welsh weather, so fingers crossed when you return in the summer that the sun will be shining over Cardiff Bay! Kind Regards Karen More

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Holiday Inn Express Cardiff Bay Also Known As

  • Holiday Inn Cardiff
  • Cardiff Holiday Inn
  • Holiday Inn Cardiff Bay
Address: Longniel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales

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Holiday Inn Express Cardiff Bay
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