Just returned from a brilliant stay at the Copthorne Cardiff. We booked through Booking.com which was very easy. The hotels car park was huge so no problem finding a space and the reception was quick and efficient. Room was very smart with complmentary mini bar stocked with lots of drinks. Bed was superb and bathroom very clean. We went for... More

We have now stayed at this hotel many times and it is our preferred hotel when visiting Cardiff. It is situated a little distance from Cardiff City Centre but is located near other shops, including Marks & Spencer within walking distance. We always find the reception are great at responding to email requests prior to our visits. They really are... More

Wonderful hotel, very pleasant @ helpful staff...Have stayed there quite a few times, did have a few complaints but on speaking to staff these were dealt with, & left us extremely happy....Wonderful manager Mr Johnson!! I have seen some comments about the rooms that are not very good, in my opinion the rooms are beautiful, better than some 5* hotels... More

We got an excellent deal through ebay - £97.00 for two of us, including breakfast and a £50.00 restaurant credit. The hotel could do with a refurb, but it was clean and well run - so no complaints from us. The receptionist tried to charge us an extra £19.00 for a bottle of wine that we had with our dinner... More

I would have liked to give this hotel 5 stars but the breakfast, although good, was not of 5 star quality. The Room - extremely happy with the room. It was very spacious, clean with a huge comfortable bed, and good views of the lake. The room and bathroom was spotless. My husband complained about a noise keeping him awake... More

Great food,great location great price, the rooms are looking dated but comfortable and clean. All round great value More

Arriving to the hotel, i was rather disappointed to be in a hotel in the middle of a carpark, website picture makes it look like its in the country with a lake, checking in the hotel was clearly busy with xmas partys ( not great when getting up at 3am for a flight), i was giving a room, receptionist didnt... More

Stayed in a Junior Suite, lovely big bed and two rooms. Pleanty of chairs and a fridge. Lots of lights/lamps. Nice view of the lake. Could do with a flat screen tv and an extra tv in bedroom, also a safe. Take bathrobe down to pool, only given 1 very small, worn towel! Great to go straight to pool area... More

Booked the hotel as a cheap weekend deal, which included breakfast & one evening meal. The hotel is quite a way out from the city, so you need to either Park N Ride, or to take your car in. City Centre carparks are NOT cheap. The room was not ready on arrival, but we dumped the bags at reception and... More