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Copthorne Hotel Cardiff Caerdydd


Hotel class 4.0 of 5
Copthorne Way | Culverhouse Cross, Cardiff CF5 6DH, Wales
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Reviews you can trust

70% Recommend
3.5 of 5 stars 86 reviews
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By trip type
All (86)
[ Date ] [ Rating ]
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5 of 5 stars
Forest of dean
10 Nov 2009 | Trip type: Family New

Stayed with family for the theatre show and dinner the leisure facilities were excellent our rooms were comfortable and clean only problem we had was the shower was rubbish when complained was told that the third floor rooms had been fitted with new energy type ones but could only get a trickle, the rooms on fifth floor where the rest... more

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4 of 5 stars
Wales
28 Oct 2009 | Trip type: Family
1/1 found this review helpful

This is the first time I've stayed overnight in Carediff. I was here with my teenage son, visiting my eldest son who's just started at Cardiff University. I chose the hotel based on: a. PRICE: It cost £124.00 for a twinroom for 2 nights. I booked through lastminute.com via a cashback site and received £5 casback. We stayed in a... more

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4 of 5 stars
Dronfield
11 Oct 2009 | Trip type: Couples

A very good two night package - excellent food both at breakfast & show dinner. Many thanks to Stewart who looked after us during the show. He is most enthusiastic & obviously enjoys his job. Unfortunately the weather changed on the second day & the room was absolutely freezing. The radiator was almost stone cold even after adjustment. Good job... more

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3 of 5 stars
Lancaster, Pa.
8 Oct 2009 | Trip type: Solo travel
1/1 found this review helpful

If you are looking for a one night stay over this hotel will do nicely. Staff is not overly friendly - very serious and businesslike. Don't eat breakfast unless it was included in your room price. It is outrageously priced for a medicore buffet. You could eat a nice dinner for their breakfast price. You pay for any extras -... more

Great time
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4 of 5 stars
tunbridge wells
3 Oct 2009 | Trip type: Family

Stayed as part of a theatre package.Watched Blues Bros and was impressed with the show and everyone seemed to enjoy it.Food was fine but bar was up stairs and the room was a bit small but the show itself made up for any issues.Will do it again. Well done to the cast of the show great performance and well done... more

Nice
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4 of 5 stars
London
29 Sep 2009 | Trip type: Couples
1/1 found this review helpful

Good things about hotel is food, nice fitness centre, cozy atmosphere and shops/places to eat around the corner. Not goodare following: no double beds - only 2 beds pushed together, dust allergy, not that good service at the breakfast. more

What a show
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5 of 5 stars
button moon
27 Sep 2009 | Trip type: Couples
1/1 found this review helpful

I took the theatre package and watched the disco 70's show on sunday thought it was going to be some duet with a keyboard or the same old hotel entertainment but soon after my meal the room goes into darkness and the intro music starts then the room blasts into the most amazing lighting display and the sound hits you... more

Management response from
GMCopthorne, General Manager

Dear Guest Thank you for your review of our hotel. I am delighted you enjoyed the Copthorne Theatre Dining experience and the meal. We look forward to welcoming you back very soon. Warmest regards David Faull General Manager

Happy.
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4 of 5 stars
Wales
27 Sep 2009 | Trip type: Couples

Only stayed one night, wanted two but Saturday night was full. Nice large clean room, beds are fab, big and super comfy. Location quiet even though close to busy main highway. Breakfast good but they ought to get a new (faster) toaster if they want you to make your own! A bit pricey but you get what you pay for. more

Management response from
GMCopthorne, General Manager

Dear Guest I am delighted you enjoyed your visit to us here at the Copthorne Hotel Cardiff. It is always very pleasing to receive good comments regarding our team here. Please be assured I have passed them on to the relavant departments. We look forward to welcoming you back in the very near future. Yours faithfully David Faull General Manager

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5 of 5 stars
newport
7 Sep 2009 | Trip type: Couples
1/1 found this review helpful

I stayed at the Copthorne hotel in Cardiff for the Weekend and found that everything was fantastic. The sstaff were great - very helpful all the time. The room, although quite dated was very clean - well done to the housekeeping staff, and the foot was outstanding, we attended the theatre dining and we both thought that the show was... more

Management response from
GMCopthorne, General Manager

Dear Guest Thank you for taking the time and trouble in reviewing our hotel. I am delighted you enjoyed your stay. It is always a pleasure to receive praise and I will happily forward your kind works onto our dedicated team members who work extremely hard to ensure all our guests enjoy their stay. We look forward to welcoming you...

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5 of 5 stars
Harddy
3 Sep 2009 | Trip type: Couples
1/1 found this review helpful

I have travelled worldwide and stayed in the best, but when you expect the best you pay the best as well......... Our choice when we visit Cardiff will always be this hotel. Lets face the fact, which other hotel is the best in Cardiff !!!!!!!!!. Only an experienced traveller can and will know that ...... I have always been welcomed... more

Management response from
GMCopthorne, General Manager

Dear Guest Thank you for sparing the time and trouble in placing this positive review. I am delighted you enjoyed you stay with us here at the Copthorne Hotel Cardiff. I was particularly pleased that you felt that the hotel and team were welcoming and friendly. In recent months we have worked hard developing our standards and therefore we are...

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Copthorne Hotel Cardiff Caerdydd Also Known As

  • Copthorne Hotel Cardiff
Address: Copthorne Way | Culverhouse Cross, Cardiff CF5 6DH, Wales
Cardiff hotels Copthorne Hotel Cardiff Caerdydd
3.5/5.0
86