Hotel was easy to find. Check-in was friendly and informative. Hotel location was very well placed for shopping centre and Cardiff Bay, each approx. 10 minutes walk. Good sized rooms with large bathroom with both bath and separate shower. Executive room has Bose iPod dock and quality coffee making machine. A really good selection of good quality fare at breakfast... more

Would definitely recommend this hotel, excellent location and rooms. more

Stayed at this property for two nights as we were touring the UK, Wales, Scotland and Ireland. Its what you expect from a Novotel and more than sufficient for two nights on the road trip. Good bathroom with shower and separate staff. Good size room and very friendly staff. Free Internet service as well. One of the nicest things was... more

A four-star hotel par excellence! We stayed for three nights on a leisure trip and would definitely return. The Receptionist (Monica) was warm and welcoming and, having seen my disability, made sure we had a room near the lift to avoid walking the long corridors and she enquired as to whether I would prefer a shower to a bath. The... more

This hotel is in a convenient location, about 10 minutes walk from the John Lewis end of Cardiff centre and a little further to Cardiff Bay. We found the staff to be very helpful and eager to please and our room had everything we needed including a comfortable bed and a pull out settee bed for the children. Children are... more

Not much I need in a business hotel but a comfy bed, a clean, quiet room, and a real shower. This Novotel had that and some charm and nice staff. All at a reasonable price. Note it's a small walk from the city centre, but not too far unless it's raining heavy... more

I arrived early evening with my husband and 22 month old son. It was a Friday evening and although they had a record number of families already stayinhg it wasn't any trouble for the manager to send someone out to buy a new travel cot for us. Check in was speedy, the room spacious and pleasant a nd my only... more

I stay here regularly and we have a corporate rate. If I had to pay the full rate I would feel that the value is poor. The rooms are clean but some are looking a little 'lived in' with the odd serious stain or mark on carpet and walls. The food in the evening has improved enormously - breakfasts are... more

A great clean, quiet hotel with a good leisure facilities and fantastic breakfast buffet. Found the Hotel car park easily even though we drove in from the north of the city (A470) with the directions from the website. Yes you have to pay £7 to park but for safe secure parking so close to the city centre for 24 hours... more