Novotel Cardiff Centre 4* - Hotel Reviews

Address: Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales

Region: United Kingdom > Wales > Southern Wales > Cardiff

Amenities:

Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Luxury Hotels in Cardiff

#7 Business Hotels in Cardiff

#7 Family Hotels in Cardiff

Price Range: £

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at Millennium Stadium and shops, restaurants and entertainment at Cardiff Bay. Enjoy our Elements Restaurant and Bar, superb indoor swimming pool, gym, sauna, steam bath and whirlpool. Guests on a business trip will find WiFi internet and nine meeting rooms at their disposal including The Warehouse, a fabulous venue for weddings and conferences alike. 120 parking spaces at GBP 8 per day. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, ACCOR, Hotels.com, Olotels, Otel, Priceline, Venere, Tingo and HotelsClick so you can book your Novotel Cardiff Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Novotel Cardiff Centre Hotel; Novotel Cardiff Centre Hotel Cardiff; Novotel Cardiff; Hotel Accor Cardiff Centre; Cardiff Novotel; Novotel Cardiff Centre Wales

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721 reviews from our community

See which rooms travellers prefer - 85 traveller tips

Scotstravellet

Stoke-on-Trent, England

Reviewer

3 reviews

Reviews in 3 cities

36 helpful votes

“Disappointed, could have been so good.”

Reviewed 16 May 2013 NEW

We upgraded to an executive room to celebrate my birthday, to enjoy the additional space and amenities, we shouldn't really have bothered. One perk of the upgrade was a Bose ipod docking station, it didn't work. One of the mugs for the in room tea and coffee was cracked all the way through, with an old stain to emphasise this,... More

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Thank you for your feedback. I am pleased that you found the staff friendly, happy with the location of the hotel and that you had a 'superb breakfast'. I am sorry that you found that the Bose ipod docking system wasn't working but had this been reported, we would have been happy to replace for you and indeed the cup.... More

Jones196445

Pembroke, United Kingdom

Senior Reviewer

10 reviews

7 hotel reviews

Reviews in 2 cities

2 helpful votes

“Jones196445”

Reviewed 14 May 2013 NEW

Been to this hotel many times,stayed in many hotels in Cardiff and this is the best hotel, good food, comfort swimming pool etc, a little way to walk into town but not to far,you pay extra for parking.

Was this review helpful? Yes

See 8 more reviews by Jones196445 for Cardiff

Thank you for your excellent review. I am delighted that you continue to enjoy staying with us at the Novotel Cardiff Centre and that you highly recommend the food, comfort, swimming pool and the hotel itself. I hope that on your next visit, we can continue to leave you with a positive immpression. Kind regards Chris Jones More

Spikeyrp

Preston, United Kingdom

2 reviews

“Great stay”

Reviewed 13 May 2013 NEW

Easy to find. 10 mins walk to local eat and drink in town centre. In-house food was dissappointing, broken chair at dining table. Starter was still frozen in the middle. Main courses were OK but nothing to write home about. Good bottle of wine tho.

Thank you for your review. I am pleased that you had a 'great stay' overall and can assure you that the points raised will be discussed with the Management Team. I hope that I will have the opportunity to welcome you both back again, where we will strive to make all aspects of your stay a highly pleasurable experience. Kind... More

starNewport_Wales_UK

Newport, Wales, UK

3 helpful votes

“Poor room for birthday stay”

Reviewed 12 May 2013 NEW

We have just stayed at the Novotel Cardiff and I was very dissappointed in the room, it was clean and the bed comfortable but only one very uncomfortable chair. For soe unknown reason we were given a dissabled room. We have stayed and the Novotel Paddington on several occasions and loved it. We took our grand daughter to Paris where... More

Thank you for your feedback. I am sorry to read that your room during your stay did not meet your expectations. We have an allocation of accessible rooms at the hotel and i'm sure if these did not meet your satisfaction, we could have looked at an alternative for you given the opportunity. I am pleased however that you did... More

kaspoodle

glasgow

Contributor

11 reviews

10 hotel reviews

Reviews in 9 cities

5 helpful votes

“I had a really good stay at Novotel Cardiff”

Reviewed 11 May 2013

I stayed here for 2 nights and was very pleased with the experience. Check in was quick and easy with friendly, helpful receptionists. The room was spacious, quiet and very comfortable. I found the pool and changing area to be ideal (with huge showers). Both nights I had room service - easy to place the order by phone and each... More

Thank you for your great review. I'm delighted that you had "a really good stay at Novotel Cardiff" and that you found the services and amenities were to your liking. I hope that on your next visit to Cardiff, you will choose to stay with us again and i look forward to welcoming you back. Kind regards Chris Jones More

Nankers

Nantwich, United Kingdom

“Luxury at a reasonable price”

Reviewed 11 May 2013 via mobile

I've stayed at this hotel regularly for business over the last 6 months and can't fault it. The rooms are standard novotel and arespacious, clean snd comfortable. But it's uniqueness is due to the innovative way it's been built into an old warehouse which gives it great atmosphere. The bar area is great, spacious with plenty of areas for meetings.... More

Thank you for your review and excellent rating. I am delighted that you had a great stay and continue to choose the Novotel Cardiff Centre when staying in Cardiff. I'm particularly pleased that you enjoy the decor, atmosphere, meeting rooms, food, leisure facilities and value for money. I look forward to welcoming you back next time. Kind regards Chris Jones More

Joy940

Swindon, England, United Kingdom

20 reviews

15 hotel reviews

Reviews in 14 cities

8 helpful votes

“Excellent Hotel”

Reviewed 7 May 2013

We stayed here as a family at the beginning of May. The room was not the largest we have stayed in but was more than adequate for two adults and a child on a sofa bed. The hotel is situated in a great location about 15 minutes walk from Cardiff bay. The staff are efficient, we had good service, the... More

Thank you for taking the time to review your recent stay at the Novotel Cardiff Centre. I am delighted that you and your family had a pleasant stay with us and that the highlights for you were the breakfast choice/quality, service and leisure facilities. Just to note, we are currently in the process of installing a new WiFi system, with... More

James W

Ludlow, United Kingdom

3 hotel reviews

Reviews in 6 cities

6 helpful votes

“Excellent once again!”

This is the second time we have stayed at this hotel and once again we enjoyed a comfortable stay. Staff were extremely friendly and efficient and the facilities lived up to expectation. The Pool and Spa area is clean as was the fitness gym. Rooms are well sized and welcoming. The hotel is very family friendly and one we would... More

See 3 more reviews by James W for Cardiff

Thank you for your excellent review. I am so pleased that you and your family had another great stay with us and that you were happy with the leisure facilities, service and general comfort. I hope to welcome you all back again very soon. Kind regards Chris Jones More

AHappyHiker

Jersey, United Kingdom

Senior Contributor

22 reviews

18 hotel reviews

Reviews in 15 cities

18 helpful votes

“A clean comfortable Hotel”

All in all a very pleasant hotel. Not sure how they grade hotels nowadays. It must be on the level of amenities a hotel has, as opposed to the level of service. Certainly this Novotel provides all the amenities but in my opinion it lacks the level of personal service to warrant four stars. The room was modern, clean and... More

See 2 more reviews by AHappyHiker for Cardiff

Thank you for taking the time to provide us with feedback following your stay. I am pleased that overall you enjoyed your stay and that you found the hotel amenities to your satisfaction. I note you comment regarding staff and am sorry that your experience of this was not a more pleasurable one, which rest assured will be addressed by... More

ptaliesin

Oxford, United Kingdom

“nice hotel with pool”

I now stay here pretty much every time I go to cardiff. Comfort, value and good pool and location make it an easy choice. The bay is a 10 minute walk in one direction, the city centre 10 mins in the other - loads to see and do here

Thank you for your review. I am delighted that you continue to choose the Novotel Cardiff Centre when you visit Cardiff. I am also pleased that you enjoy the hotel for comfort, value, location and pool area. I hope to welcome you back on your next visit. Kind regards Chris Jones More

1-10 of 721 reviews

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Novotel Cardiff Centre Hotel Reviews, Wales

Novotel Cardiff Centre

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