I've had bad experiences at Holiday Inn properties, but I'm glad I booked the Cardiff one. A really reasonable rate, and an accomodating approach to a family of 5 (we were able to get an extra bed put into a "2 Queen Bed" room; something a lot of other hotels wont do) were a good start. Once we arrived, check... More

This is a good Holiday Inn, well placed for visitors to Cardiff. Very handy for the Cardiff Arms Park and Millennium Stadium. It is also just across the road from Cardiff castle. It is a short walk away from shops in Cardiff. The hotel staff are friendly and welcoming. Check in was quick and it's was easy to find the... More

I Stay in this hotel for a week. I used a electric wheelchair. When I arrive at the hotel the receptionist staff was very good always with smile and very good at telling you what on in Cardiff you ask them.The bedroom are nicely done and for once i could get round the bedroom and bathroom with my if i... More

I have just spent one night staying at the Holiday Inn Cardiff City Centre and it was a pleasant stay. Location is perfect, right in the centre of everything, directly opposite Cardiff Castle and Bute Park and the Millenium Stadium directly behind (the stadium overlooks the car park at the rear of the hotel). You can get a water taxi... More

The check-in staff are excellent, and the breakfast was also excellent. But...I object not just to paying for the internet, but such an exorbitant charge of GBP5.00 per hour. This is I presume H Inn policy, not the fault of the local staff. But hwy is it I can go to the local pub and have free internet, but be... More

I stayed here for over 3 weeks in April 2013 whilst I was attending a company training course being held in Cardiff. The staff were very accommodating from supplying feather pillows for a fellow trainee and sachets of hot chocolate to help us sleep (we were stressed from the course) and always with a smile. They had a great can... More

I stayed while responsible for a series of meetings in Cardiff. The hotel was modern, clean and extremely conveniently located. The staff were friendly and on the one day that we used meeting space in the hotel we were very well looked after. My one gripe was that my room was very small, bordering on tiny: for a four night... More

This hotel has to be one of the friendliest I have stayed at in quite some time. The staff were absolutely lovely and made me feel so welcome I will definately go back. The Reception, the lady in the bar and the restaurant staff really understand Customer Service. An asset to Holiday Inn if you ask me. We ate in... More

The hotel is very convenient to the Castle and the local attractions,espescially if you are not toomobile. The hotel was very comfortable, with exceedingly pleasant and welcoming staff. The ethos seemed to be,"Everything can be done,we just do it that bit better " We are looking forward to returning to this hotel,because we had such awonderful stay