My girlfriend and I were absolutely amazed at what a lovely hotel this was! From the outside it didn't look like much but on walking in we were dazzled by how beautiful the lobby was. The service was perfect; attentive, bright, fun and unpretentious, particularly the girls on reception. The room was HUGE with a massive bed, a huge flat... more

Pleasant and helpful staff, plenty of space to meet colleagues, comfortable rooms, lovely stainless steel pool open till 9.45 in the evening and from 6.30 in the morning; good breakfast selection. Overall a pleasure to stay at. I could have done with a bit mroe room in the bathroom as the expense of having a room big enough to play... more

Most hotels, even the good ones, have one or two glaring issues. But I have been to the Park Plaza twice now and my only quibbles, even over a 4-night stay, were extremely minor. Location is excellent - just a few minutes walk from all the big shops including John Lewis, Debenhams, M&S and House of Fraser, also many small... more

Stayed at here during all the snow and bad weather in January. Probably because of the weather it felt at times it felt like we were the only ones here! The staff at reception at all times were welcoming and helpful. If you're parking in the NCP carpark opposite, remember to get your ticket validated by reception for cheaper rates.... more

The rather drab office block facade, perhaps only five years old, has not worn well but the location next to Cardiff''s New Theatre, with a view of the museum, city hall and law courts and a few steps away from the shopping malls is exceptional. The reception area and seating next to artificial log fires is fairly standard. The room,... more

We were lucky to recieve a 50% discount and a complimentary room upgrade for our next stay in Park Plaza due to problems at a different PP hotel. We were given a Junior Suite on the third floor which was very nicely decorated with a huge bed, seating area and desk. It was light and airy due to be a... more

Myself and girlfriend stayed at the Plaza for one night and we were very impressed. The location is perfect for the city. We loved the room, the bed was really comfortable. We used the Spa for a couple of treatments, apart from feeling a little rushed were very relaxing. The breakfast was very good and service from the staff spot... more

We spent 3 days at the Park Plaza and were really happy with the service and accomodation. wonderful gym, nice and efficient staff. Very good strategic location to get the most of the Cardiff shopping experience. And on top free internet! Thank you to Claire at reception for her kind assistance. more

This hotel really is everything it promises on its website and more. Gym and swimming pool (with jacuzzi and steam room) access - with generous opening hours - as well as wireless internet are complimentary, the rooms are spacious, the beds are of superb quality, a lot of attention to detail has been paid throughout the hotel and the staff... more