We got there early Sunday in readiness for the rugby, so the room wasn't ready, which is totally understandable. The staff said to leave the bags there, no issues at all (the bags were in the room when we got back - nice touch). We got back in time for dinner, which we had in the cosy bar. Dinner wasn't... More

We didnt stay at the Hotel we only dined there. Service was excellent, waitresses very friendly and attentive such a shame that the food didn't match their staff's performance. More

A single overnight stay in this slightly elderly hotel which is busy, and trying hard. Well appointed bathroom and good bedding. When we arrived on Saturday evening a wedding was in full flight so bar staff and public rooms were busy. We dined out and when I went up to my room (9) to sleep discovered that it smelt quite... More

I wouldn't stay here if you paid me. As mentioned in other reviews the staff here were okay. Yes they were young, yes they needed to be prodded to get their attention but overall they are this hotels best feature - though that isn't saying a lot. The room (room 2) was dirty, water stains on all of the walls,... More

The room was awful: stains on walls and ceilings. Peeling paint on bathroom walls. Sink drain stank and the sink overflow was full of stinky black slimy grime. Air vent full of dirt and fluff. Sash window didn't lock and just outside the window on a small balcony where the plant pots are there was lots of fag ends. The... More

I write this with apologies to the very friendly and helpful staff who deserve better. The only real positive other than them is that the bathroom was spotlessly clean and had a good fast running bath and shower. However, the room felt pretty grim. The roller blind on the small window didn't roll and had to be kind of unwrapped... More

I would stay here again, got the cottage mews which was something different...Warm welcome and nice clean rooms. Would definately recommend this place... Nice breakfast too... More

I was working in Cardiff Tuesday and Wednesday, the sensible choice was to stay in town. The room was reasonably priced on a B&B basis. The staff were local and friendly. The room could do with an update, however it was clean and more than adequate for an over night stay. I had a pint and bar meal, both were... More

I stayed overnight at Churchills for a friend's wedding. Despite booking over several months in advance, I was not allocated the room I had booked. When I queried this the duty manager merely explained that he was new and there was nothing he could do - not very helpful! The room that I stayed in was apparently a suite ...... More