First time in an Etap Hotel - stayed for 2 nights from 13 Feb in Cardiff. Facilities are quite basic and yes, the bed matresses is quite firm (as others have reported), but in summary it's good value for money. Paid £18 per night which is a steal. Car park is an additional £3 per night. Car parking is quite... More

This budget hotel is just a short walk from the rail station and Mermaid Quay. My daughter and I spent one night here in early February and I was astonished by the value for the price. The employee at the desk was very friendly and helpful. There is a lift right in the lobby and a decent breakfast is available... More

Extremely basic rooms. All rooms have single bunk over double bed. No bathroom just a shower cubicle with see through door in the corner of the room with a sink. Very small for 3 sharing. Thank goodness we were all friends as no privacy! Horrible, rude & obnoxious security guard who followed us up to our room & had a... More

Having read some of the bad reviews on this hotel, I really fail to understand what some people actually expect for the low rates this hotel charges? It does exactly what it says on the tin, I received a spotless basic room in return for 18 pounds, no more no less. Yes the beds are on the hard side but... More