Outstanding old hotel with renovated bathrooms and terrific restaurant and pub! Staff is friendly and helpful. I hope I can visit again soon! more

The Waterloo is a wonderfully quirky hotel with decent sized rooms, a pleasant bar and a fantastic restaurant. The staff are friendly and helpful, and everything works just fine. The only thing that really lets it down is the location, but if you want to stay in Newport it's fine. more

We wasn't too sure about the hotel when we arrived as the area of Newport it was in is a bit run down. However, as soon as you drive into the courtyard carpark, everything changed. The welcome was lovely, the receptionist was so helpful. We were staying here and travelling into Cardiff for the Speedway GP. The receptionist told us... more

Stayed here for one night for work. It's out of the town centre, and from the taxi, it didn't look to be in the nicest area and I started to dread what I might find when I got through the doors. But I was more than pleasantly suprised. The staff are friendly, without being all over you. Bob and the... more

Expectations exceeded. How often does that happen these days, in any life experience not just in the hospitality business? I won’t repeat the detail from the reviews of others here but they are all accurate. Essentially the food, ambience, décor etc are interesting & excellent, but it’s the service that make this an outstanding choice. Chain hotels simply can’t compete,... more

What a fantastic gem! Stayed at The Waterloo on New Years Eve and was overwhelmed by the standard of.......... well, everything really! Our double room was immaculate and very large with a fantastic bathroom. Our meal in the restaurant was superb! The best we have had in a long time! The best thing about the hotel - putting aside the... more

The Waterloo is an excellent hotel if you are looking to stay in the Newport area in Wales. I stumbled across the review of the hotel in the restaurant section of trip advisor and that gives a clue to an area that this hotel excels in - the food! The welcome, room, staff and feel of this newly renovated hotel... more