We checked in on Tuesday afternoon. The room was really disappointing for a Hilton, damp, cold with stained carpets and dusty. One of the lights was broken, the Internet didn;t work neither did either of the phones. After visiting Reception 3 times to get things sorted I checked out the bathroom and there was hair on the floor. I can... more

We booked this hotel online and got a great price. We wanted to visit Cardiff and decided this hotel would be a great base from which to do this as well as spending some time relaxing in the spa! The hotel is right next to the M4 so it's easy to reach - but we also found it to be... more

We recently stayed at this hotel which is very close to Ringland Estate. We were told about Ringland Woods so we deceided to have a look for ourselves. We went on a nature trail and were very surprised at the variety of trees. At the end of the trail we saw buzzards flying. We would highly recommend this as a... more

We enjoyed our stay at the Hilton hotel after seeing this website we were pretty worried that out stay was going to be horrific but it was actually the opposite, Our stay was Amazing the staff were really helpfull and couldnt do enought to get us what we wanted especially the receptionists and restraunt staff . VERY pleasant stay and... more

A few positives were the reception staff were lovely and helpful, breakfast was good and Aimee was especially good in the restaurant. It was nice having the Livingwell health club attached, we unwound in the pool, sauna & jacuzzi. Unfortunately the room and the halls were very disappointing, having stayed in a number of Hilton hotels around the country I... more

Poor rooms, poor service, poor food, poor cleanliness, not what Conrad had in mind I believe............ and VERY expensive drinks. more

Travelling through Wales with 2 young kids and needed a hotel to stay one night on the way. Booked Hilton Newport but with great reservations after reading reviews on TripAdvisor. Arrived in pouring rain not sure what I would find. However, immediately at check-in I felt I made the correct choice. The receptionist was very friendly and gave the kids... more

We stayed in Easter 2009 for a few nights but wish we hadn't. The extremely poor quality and cleanliness of the rooms seems to have been reported elsewhere so I won't repeat the detail other than to agree that they are no better than 2-star. Where things are really bad is the dining arrangements. The evening meal could be good... more

Good points - breakfast was very good, staff printed directions off to help me get to a local tourist attraction that I'd asked about, price was very low for 3 adults b&b rate, two large and comfy double beds in the rooms, quality brand complimentary toiletries. Bad points - had to pay £3 to park in the hotel car park,... more