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Best Western Parkway Hotel


Hotel class 4.0 of 5
Cwmbran Drive | Cwmbran, Newport NP44 3UW, Wales
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Reviews you can trust

67% Recommend
3.5 of 5 stars 32 reviews
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All (32)
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5 of 5 stars
nellmay
16 Dec 2009 New

I attended the James Bond "Goldfinger" night last week and must give a huge thank you to all the staff who work at this hotel. We booked our party well in adavnce this year as we couldnt get in for last years Grease theme night and were really disappointed. The effort put in building the entrance to the room is... more

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3 of 5 stars
ohio
12 Dec 2009 | Trip type: Business, Solo travel New

I have stayed at the hotel a few times before and am always pleased with the staff (although they do seem to change a lot and managers always seems to be training someone new). Reception are welcoming and helpful. I would appreciate not having to pay the hundred pounds deposit on my credit card on arrival in case I break... more

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4 of 5 stars
Wales
2 Nov 2009 | Trip type: Business

Its so easy to write a negetive review and not many of us take the time to thank people anymore. I booked some rooms for a few clients last week at this hotel as a stop over. The Celtic Manor was really expensive so I looked for a cheaper alternative and thought "hey! its only one night" The Hotel was... more

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1 of 5 stars
cambridgeshire
14 Oct 2009 | Trip type: Couples

Another disappointing Best Western hotel. This hotel is set in the middle of an industrial estate, totally lacks any character and needs to replace some of its staff. I arrived at this hotel with a cold and therefore would have liked a warm room, unfortunately this hotel has no means of heating in late September, therefore my cold was worse... more

Management response from
cwmbran1, General manager

Thank you for your review. I am sorry to hear that you did not notice the thermostat in your room which increases the temperature and the additional blankets that are stored in the wardrobe.

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1 of 5 stars
ramsgate, kent
20 Sep 2009 | Trip type: Solo travel

At the start I thought this might be a good place to stay, nice room and clean, the trouble started at dinner! I ordered the rack of lamb, waited 45 minutes! when it arrived it looked nice, until I cut the lamb, it was rare, they took it away waited 30 minutes, it came back as chops?? (they cut the... more

Management response from
cwmbran1, General Manager

Thank you for your comments on Tripadvisor. This is the first that I have heard of them. Had you informed me of these issues during your stay at the hotel, I would have resolved them immediately to your satisfaction.

Perfect
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5 of 5 stars
bristol/bridport
28 Jul 2009

I was one of the guests at Chris & Cathys wedding. I was very shocked at how lovely the hotel was, I didn't really expect much seeming as it is located in Cwmbran, but it really is a beautiful hotel inside and out. The food was delicious and the service was near perfection, the only thing that ruined the near... more

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5 of 5 stars
Wales
16 Jul 2009 | Trip type: Couples

We held our reception at the the Parkway on the 6th June and all I can say is it was truly amazing - the effort the staff put into making our day special was brilliant. The food was gorgeous, the beef to die for and cooked perfectly. The evening buffet was plentiful and delicious. We had strawberries dipped in chocolate... more

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5 of 5 stars
Newcaslte
11 Jul 2009 | Trip type: Business

Having had a very early start and a long journey it was wonderful to be welcomed at the Parkway by the jovial James (concierge). Reception were efficient and friendly and the conference staff couldn’t be more helpful. We found the conference facilities at the Parkway to be first rate with amazing facilities. We used two conference rooms through the day... more

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5 of 5 stars
North Yorks
14 Jun 2009 | Trip type: Couples

We stayed at the parkway for on night on a mini break - dinner , bed and breakfast. Room was excellent with everything we needed and lovely views across the grounds. Dinner excellent and lots of choice at breakfast. We experienced the staff as very efficient and helpful. didn't use the health centre but had a look and were impressed.... more

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5 of 5 stars
Bolton
23 May 2009 | Trip type: Business, Solo travel

Recently stayed at Parkway Hotel on a business trip to South Wales. All aspects of service were great and the room I stayed in was recently decorated and very comfortable. Dinner was really tasty - I chose a carvery meal. Breakfast was good, a wide choice but could have benefitted from more fresh fruit. Coffee a bit dodgy, but overall... more

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Best Western Parkway Hotel Also Known As

  • Best Western Newport
  • Newport Best Western
Address: Cwmbran Drive | Cwmbran, Newport NP44 3UW, Wales