I have stayed at the hotel a few times before and am always pleased with the staff (although they do seem to change a lot and managers always seems to be training someone new). Reception are welcoming and helpful. I would appreciate not having to pay the hundred pounds deposit on my credit card on arrival in case I break... more

Its so easy to write a negetive review and not many of us take the time to thank people anymore. I booked some rooms for a few clients last week at this hotel as a stop over. The Celtic Manor was really expensive so I looked for a cheaper alternative and thought "hey! its only one night" The Hotel was... more

Another disappointing Best Western hotel. This hotel is set in the middle of an industrial estate, totally lacks any character and needs to replace some of its staff. I arrived at this hotel with a cold and therefore would have liked a warm room, unfortunately this hotel has no means of heating in late September, therefore my cold was worse... more

At the start I thought this might be a good place to stay, nice room and clean, the trouble started at dinner! I ordered the rack of lamb, waited 45 minutes! when it arrived it looked nice, until I cut the lamb, it was rare, they took it away waited 30 minutes, it came back as chops?? (they cut the... more

I was one of the guests at Chris & Cathys wedding. I was very shocked at how lovely the hotel was, I didn't really expect much seeming as it is located in Cwmbran, but it really is a beautiful hotel inside and out. The food was delicious and the service was near perfection, the only thing that ruined the near... more

We held our reception at the the Parkway on the 6th June and all I can say is it was truly amazing - the effort the staff put into making our day special was brilliant. The food was gorgeous, the beef to die for and cooked perfectly. The evening buffet was plentiful and delicious. We had strawberries dipped in chocolate... more

Having had a very early start and a long journey it was wonderful to be welcomed at the Parkway by the jovial James (concierge). Reception were efficient and friendly and the conference staff couldn’t be more helpful. We found the conference facilities at the Parkway to be first rate with amazing facilities. We used two conference rooms through the day... more

We stayed at the parkway for on night on a mini break - dinner , bed and breakfast. Room was excellent with everything we needed and lovely views across the grounds. Dinner excellent and lots of choice at breakfast. We experienced the staff as very efficient and helpful. didn't use the health centre but had a look and were impressed.... more

Recently stayed at Parkway Hotel on a business trip to South Wales. All aspects of service were great and the room I stayed in was recently decorated and very comfortable. Dinner was really tasty - I chose a carvery meal. Breakfast was good, a wide choice but could have benefitted from more fresh fruit. Coffee a bit dodgy, but overall... more